Industry Update THE TILE ASSOCIATION COLUMN
TKC upgrades its trade- only showroom to further improve customer service
TKC has upgraded its showroom and trade counter to incorporate more kitchen displays, more ancillary products and a separate area for trade customer transactions as part of its continued expansion plans.
Now laid out in stylish room sets are the Cambridge and Windsor ranges, both key additions
to the showroom having been recently launched by TKC to meet the continued market demand for solid timber doors.
The TTA now offers a full range of RIBA- approved CPD material for tiling specifiers
T
he TTA now offers RIBA-approved CPD literature on virtually every subject related to tiling. The subjects covered include tiling for wetrooms and other subjects of interest to specifiers in the bathroom and kitchen sectors. The RIBA approval covers all TTA technical publications and these are available for download free-of-charge from the TTA website by registered architects and specifiers. The TTA’s Technical Publications and Technical Advisory Notes are produced by members of the Association’s own Technical Working Groups, in partnership with relevant external bodies. They contain full bibliographies and references to British, European and International Standards. Architects and specifiers have to carry out CPD training to keep their professional qualifications up-to-date, and the TTA’s ability to offer CPD material is another great service from the Association.
The topics covered by the TTA’s technical documents include a large range of subjects and are grouped into five key categories within the architects’ area of the TTA website. The publication groupings are: Ceramic Tiling onto Boards and Sheets; Ceramic Tiling onto Screed Systems; Internal Ceramic Tiling; Slip Resistance of Ceramic Tiling; Tiling of Wet Rooms and Cleaning & Maintenance of Ceramic Tiling. Each of the documents is about 40 pages in length.
Together these now comprise a significant body of material which is RIBA- approved and provides architects and specifiers with the best available information and guidance on a range of general and specific subjects related to tiling.
The Tile Association, The Mount, Stone, Staffordshire., ST15 0HG. Tel: 0300 365 8453
www.tiles.org.uk
The highly popular Cartmel, Lucente, Norbury and Vivo collections also remain on display, along with cameo sets showing TKC’s paint to order palette. Wirework has now also been fitted within the displays so that trade customers can see them in situ and demonstrate the different configuration options to their clients. Says Sinead Gill, TKC Trade Counter Manager: “With the addition of more ancillary products such as silicones, sealants and fixings and an upgraded display area that allows us to show more of our rapidly expanding product range, we aim to act as more of a one-stop-shop for customers.
“Crucially, we have been able to include displays of Cambridge and Windsor, which have rapidly become popular sellers as the demand for classic design continues to grow.”
The trade-only showroom allows TKC customers to visit with clients to view the latest collections and help them choose their kitchen. For more information contact TKC.
Ideal Bathrooms welcomes Steve
Ideal Bathrooms have appointed Steve Heney as Head of Sales. Steve is responsible for a team of 12 Area Sales Managers in the external sales force which is highly regarded in the industry for its commitment to the highest level of customer service and professionalism, which includes the use of sophisticated computerised systems to provide up to date information to support customers in their own catchment areas. Steve joins from sister St Gobain Group company, Graham the Plumbers Merchant. “I am delighted to be joining Ideal Bathrooms because, quite simply, they are the best distributor in the industry. It’s a great time to join as the company just seems to go from strength to strength and there are exciting developments in the pipeline. The customer is at
the heart of everything we do and I and the team will be looking for ways to add value to each customer and to help their businesses to grow.” says Steve. Ideal Bathrooms’ are currently in the process of adding to the sales team and, at the same time, to expanding the graduate trainee programme to further strengthen the external sales operation.
For further information or to join TTA visit
www.tiles.org.uk/join
44 BKU AUGUST 2017
“It’s all about customer service. We have an excellent team who are all totally committed to helping our customers grow their businesses. I am looking forward to working with them in the future and to take the company forward in its goals. I have to say it was strange to leave my previous company having worked there for 15 years but within minutes of joining Ideal Bathrooms I knew this was a good move as I have been made to feel completely comfortable by everyone. Together we have an excellent winning team which I am delighted to have joined.” concludes Steve.
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