PHAM NEWS | JUNE 2025 34 ProductSpotlight


Good boiler design can lighten the workload


In a crowded boiler market, true innovation goes beyond advanced electronics and effi ciency. It focuses on enhancing installers’ daily work life, making it easier and more productive, says Neil Mattock from Carrier Residential & Light Commercial EMEA.


open ear to fi eld feedback, the design team has integrated improvements that simplify fi tting, commissioning, and ongoing maintenance.


Neil Mattock UK marketing director at Carrier Residential and Light Commercial


P


innacle, the latest range from Vokèra by Riello, is a boiler line that doesn’t just incorporate cutting-


edge features for homeowners but actively addresses the real- world challenges that installers face every day. From its universal DIN pipe layout and compact size to a brand-new, full-colour touch interface, the Pinnacle stands out because it was, quite literally, designed by installers, for installers.


In the fi eld Ask any experienced engineer, and they’ll tell you, no one understands the intricacies of a boiler system like an installer who’s spent years wrestling with awkward fi ttings and navigating cramped installation sites. Vokèra has built on those


insights to develop the Pinnacle range –25C, 30C and 35C combi models, plus 20S, 25S and 32S system models – so that every element, from the build geometry to the user interface, considers the person on the job. With an


Quick and simple One of the hardest parts of any new install is fi guring out the best way to lay out pipework, especially when replacing legacy systems. Pinnacle tackles this head-on with hydraulic connections that use a universal DIN layout, allowing you to adapt existing pipework more quickly and without complicated re- routing. Combine that with an overall


compact chassis – just 740 mm high, 420 mm wide, and 275 mm deep – and you can place the boiler in tight cupboards or on cramped kitchen walls without sacrifi cing aesthetics or performance. Vokèra also clearly placed


emphasis on fl ue fl exibility. The Pinnacle’s concentric and twin-pipe fl ue options can extend over longer lengths (up to 10m horizontally with the 25C and certain system models, or 25m with the 80/125mm fl ue). This translates into more freedom in positioning the boiler, saving both time and headaches.


Commissioning Once the unit is on the wall, the next big challenge is commissioning. This is where the Pinnacle’s full-colour digital touchpad and adaptive electronic combination control shine. Instead of fumbling through obscure button sequences, installers can quickly access a crisp user interface that displays key parameters (like gas pressure, fl ow rates, and temperature settings) in a more intuitive manner.


 The Pinnacle features hydraulic connections that utilise a universal DIN layout, simplifying


the adaptation of existing pipework during


installation


Smart and future-proof Today’s homeowners are increasingly looking for ways to integrate smart technologies into their living spaces. With the Pinnacle’s IoT readiness and compatibility with mobile apps, installers can leverage remote diagnostic tools and give end users the convenience of setting the boiler’s operating status via smartphone or tablet. Additionally, the Pinnacle


 The Pinnacle range features a full-colour digital


touchpad that simplifi es the commissioning process, allowing


installers to quickly access


key parameters such as gas pressure,


fl ow rates and temperature settings


has been built as a hybrid- ready system, meaning it can integrate seamlessly with renewable or secondary heating technologies in the future. That’s not just a forward-looking selling point for homeowners concerned about environmental impact; it also opens up new possibilities for installers, who can confi dently off er a boiler that won’t be outdated when customers decide to incorporate solar thermal or a heat pump down the line.


From the straight- forward hydraulic connections to the adaptive electronic controls and intuitive touch interface, Pinnacle is built to make installers’ lives easier


Moreover, the adaptive


combustion feature automatically adjusts burner settings to accommodate variations in gas quality, which not only enhances performance but also prevents the frustration of repeated manual calibrations. That means less time spent on technical tweaks and more time completing installations effi ciently, all while delivering consistent, top-notch performance for the end user.


Real-world maintenance Boilers are among the most- used appliances in any home, meaning that even a robust product will need periodic checks or component replacements down the road. Pinnacle scores points here too, incorporating a new condensate siphon and safety valve manifold that centralises key safety and condensate components, making them easier to reach. If you need to service the DHW plate heat exchanger or the digital modulating pump, you’ll fi nd them conveniently situated for straightforward access, no need to remove endless panels or parts to get to that single, elusive screw. Given that Vokèra by Riello


stands behind this boiler with a 10-year warranty, you also get a good indicator of reliability from day one. When your customers trust a product, and it’s easier for you to maintain, that trust eventually loops back to your reputation as an installer.


Low noise, high effi ciency Finally, it’s worth noting that for many homeowners, the ideal boiler is the one they barely notice – until it’s time to pay the monthly bill. Pinnacle comes in with noise levels as low as 45-48 dB, making it unobtrusive in almost any setting. Meanwhile, a seasonal space heating effi ciency of up to 94% ensures that the system qualifi es as an ErP A-rated solution, demonstrating that it’s both cost-eff ective to run and environmentally responsible.


Installer-friendly With Pinnacle, Vokèra by Riello has crafted something more than just another high- effi ciency boiler: they’ve delivered a system that considers the unique needs of the installer at every step. From the straightforward


hydraulic connections to the adaptive electronic controls and intuitive touch interface, Pinnacle is built to make your life easier. And in a trade where time is money, that diff erence can be all it takes to help you complete more installations, foster happier customers, and earn repeat business. So, if you’re looking for


a boiler that delivers top- tier performance without complicating your day-to-day workfl ow, the Pinnacle range stands ready. It’s a product that truly embodies the ethos of being “designed by installers, for installers”. ◼ phamnews.co.uk/625/38


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