Interview
What growth and demands are you seeing from the hybrid world and how has this impacted revenue for the company? Hybrid is an evolution that I saw coming some time ago and was part of my attraction to joining Jigsaw24: their investment in Apple and the value proposition that comes with Apple’s ecosystem meant that the combination of hybrid working and the push for best-in-class technology from users put the organisation in a great position to support the market shiſt. It was clear to me that, as working conditions were changing and mobility was coming more to the fore, the need to be able to deploy and support tech wherever and whenever would become an increasing priority. I think Covid put a rocket under the transition, but it was slowly happening in most parts of our sector. During 2020 and 2021, the demand exploded, and we have seen enterprise, public sector and partner demand triple for hybrid working options. Trough hard work and investment, we have a strong working relationship with Apple and our wider supply chain, so as opposed to the demand and supply constraints limiting us, it enabled us to sell more, sell faster and reach far wider.
Can you tell us more about Jigsaw24’s rapid growth and how you plan to continue this momentum? Jigsaw24 is a pretty unique proposition, as the deeply rooted investment in Apple technology has created an incredible platform to grow a pretty special service offering. Te organisation has gone from strength to strength over the last four to five years, investing heavily in technical and management experience. With the growing demand for the adoption of Apple technology in the enterprise space, the need for a partner who has the technical expertise to truly understand how to deploy and integrate Apple has grown. Te capability to understand how to apply Apple tech perfectly to UK enterprises, in our opinion, doesn’t exist anywhere else. Te wealth of channel experience brought into the business has enabled us to build something from the ground up that we think offers customers services that are appropriate for the modern workplace. Balancing flexibility, agility and commerciality is something we pride ourselves on and I am personally really passionate about. Whilst Apple continue to be adopted and companies want to leverage the support and management services we offer, we really believe, as I said at the start, that we are a unique proposition with the greatest of opportunities in front of us.
What changes have you seen in the tech channel over the past couple of decades? 20 years ago, I was still in school! However, as a fresh-faced youngster entering the tech channel 18 years ago, I never imagined that change would be anything but a constant throughout my career.
www.pcr-online.biz
“Jigsaw24 is a pretty unique proposition, as the deeply rooted investment in Apple technology has created an incredible platform to grow a pretty special service offering.”
Some aspects still have me shaking my head, such as the ever- evolving nature of digital media – who ever thought disk drives would be redundant – and the innovation, growth and expansion of the cloud ecosystem when managed data centres were leading edge! Te thing I take from all the change is the sense of wonder at how clever and inventive the channel is and a sense of excitement over what changes I‘ll get to see in the next 20 years.
Where do you think Jigsaw24 and the wider digital enterprise space is headed in the coming years? I believe that, regardless of the technology, the way Jigsaw24 will continue to grow will be underpinned by always trying to do right by the customer. Putting them first has given us an order book of loyal and repeat customers, who are coming with us on the technical
November 2022 | 41
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44
