Interview


from the soſtware. Our ESG narrative and B Corp certification are part of the guardrails that allow us to operate in a socially responsible and well-governed manner.


What further changes will QBS look to make now it has achieved B Corp status? Becoming certified as a B Corp is just one tool in our ESG narrative. We don’t see good governance as having an end, we need to continually get better and better. One thing that we particularly want to do is share the message and process with our friends in the channel and particularly the PCR readership. As a company we are now looking to further improve on our Employee Value Proposition and invest heavily in our human capital department.


What measures has QBS taken to change its corporate governance structure in line with attaining B Corp status? We had already revoked our shareholder primary clause in our article of association adding in extra stakeholders ranking equally. We have added an iNED onto our board of directors. We have recruited a world-class company secretary and we are focused on ensuring that we have and maintain the best-in-class ESG. Te B Corp certification has helped us to structure further developments making sure that we truly balance the needs of all stakeholders in line with their templates and guidance, so our vision of the world is in line with the industry leading ESG accreditation body.


How have QBS’ employees benefitted for the B Corp status? I think I can speak without exception that they are all immensely proud, but it is important to remember that my QBS co- workers have been a true force for driving this ambition and all of us want to make our business a force for good. Te biggest benefit they can take from this is that other members of the channel want to follow in their footsteps and leave a lasting legacy for the next generation through their actions.


As the only channel company listed in the B Corp directory, what advice can QBS offer to encourage others to also become B Corps? First of all, that fact is a real shame and hopefully that will not be the case for much longer. Maybe B Corp certification is not right for everyone. Just because external verification and certification of ESG is critical in our opinion it may not work for other companies with competing priorities. Hopefully we can encourage others to join us on this journey and any help we can give them along the way, do not hesitate to reach out to Dave or myself. Why is attaining B Corp status important?


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B Corporations are required to be transparent about everything that they do. Tis gives every member of our soſtware delivery platform, whether as a publisher, end-user or partner, confidence that by partnering with QBS they are partnering with a company who operates to the highest possible ethical standards and has had that fact externally verified and published.


How will this benefit other companies? We hope that a company’s ESG rating will one day rank equally with their credit rating. Where businesses that have the highest possible independently certified ESG rating will be rewarded with more business. We are happy to share our roadmap, our expertise and time to help other companies on their journey to becoming a certified B Corporation.


Can you tell us more about what the QBS journey to B Corp Certification involved? To become a certified B Corporation we completed the rigorous certification process: the B Corp Impact Assessment. Tis measured QBS’ performance across 5 Impact Area Pillars: Governance, Community, Environment, Workers and Customers. To become a certified B Corp a score of over 80 is required. Te process provided us with a clear roadmap for improvements and the positive sustainable and social practices that should be implemented so as to


continually strive for good. Te independent audit was quite challenging ensuring that not only do we have the correct


procedures, but that they are correct and in line with the B Corporation procedures.


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