CONTENTS
4 NEWS: Whirpool to recall ‘potentially unsafe’ tumble dryers
6 NEWS: Poor sales and footfall fi gures for June 8 REVIEW: Exclusively Shows 2019 ends on a high 10 REVIEW: Record attendance at Plug In To Exertis
16 OPINION: Richard Stevenson asks, what are the best ways to speak to your customers online?
18 REVIEW: The ultra HD supply chain came together at this year’s SES Ultra HD Conference in June
24 THE ERT INTERVIEW: Hisense UK’s Howard Grindrod talks about the company’s expansion and the acquisition of Gorenje
28 PROFILE: ERT speaks to Covert Technologies about its streaming and audio ripping technology
32 ANALYSIS: The opportunities of smart home and custom installation
36 ANALYSIS: Make the most of today’s connected kitchen products
40 DEALER PROFILE: Moss of Bath MD, Tim Moss, explains why his custom install services are so important to his business
42 DEALER PROFILE: Selling kitchens “is not a silver bullet to save your business”: ERT speaks exclusively to Stellisons MD, Steve Scogings
The team: Editor
Jack Cheeseman 01372 414 298
jackcheeseman@ertonline.co.uk
Publication & Event Manager Mike Gammon 01372 414 299
mikegammon@ertonline.co.uk
Media Director Paul Ryder
info@ertonline.co.uk Design
jellymediauk.com
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