CONTENTS 14
4 NEWS: John Lewis plans to become a majority online retailer by 2025 to reach more consumers.
6 NEWS: Martyn Allen, Technical Director at Electrical Safety First, talks about the 2020 Product Safety Conference – entitled A Sustainable Future.
10 NEWS: Interview with Barrie Saxby from Morphy Richards.
14 OPINION: Daniel Todaro looks at the changing shopping habits of consumers and what retailers need to do to keep up.
16 OPINION: “While the pandemic has certainly been disruptive, it also offers new opportunities”, says Chris Buecker from Retail Plus.
18 PROFILE: Dr Samir Attia, CEO of SDA manufacturer, SMART, on what makes the company successful across the world in today’s rapidly-changing market.
14 THE ERT INTERVIEW: Jack Cheeseman speaks exclusively to Dannie Lau, the Founder of DTS Play-Fi, about his Wi-Fi based audio streaming technology and cutting out the cables from conventional speakers.
24 REVIEW: Daniel Todaro visits IFA 2020. 26 INTERVIEW: Haier Europe CEO, Yannick Fierling, speaks to ERT. 28 REVIEW: A snapshot of the biggest IFA 2020 launches.
32: DEALER PROFILE: Hughes Chairman, Robert Hughes, tells ERT: “Consumers have rediscovered how important home electricals are”.
34 ANALYSIS: What does Black Friday 2020 have in store?
The team: Editor
Jack Cheeseman 01372 414 298
Contributors to ERT this month: Martyn Allen, Daniel Todaro, Chris Buecker, Stuart Tickle, Nick Simon.
jackcheeseman@ertonline.co.uk
Publication & Event Manager Alice Kemp 01372 414299
akemp@ertonline.co.uk
Media Director Paul Ryder
Design Claire Noe
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