CONTENTS 14
4 NEWS: John Lewis restores staff bonus as profits improve 6 NEWS: TRIC announces date for 2022 Awards
8 OPINION: Sue Withers asks: “Is there a future generation of appliance and electricals engineers?”
10 INSIGHT: Bas Van Bergen from Ring talks to ERT about smart home security and how customers’ needs are constantly changing. REVIEW: ERT Turning Point Live Conference 2021: 14 GfK’s Nick Simon with his overview of the market 15 Dan Todaro on the changing role of the retail store 16 “Omni-channel is the way forward,” says Emma Louise Smith 18 How retailers have future-proofed their businesses 20 Graham Soult on the future of the high street
22 ANALYSIS: From retro radios to heritage loudspeakers, Steve May talks to the brands straddling the worlds of audio and interior design
26 INTERVIEW: “We are a quintessentially British brand,” says Sachin Bagga, Creative Director at Haden. He talks about the brand’s latest SDA collections
28 ANALYSIS: Kitchen design: Gadgets come in more colours, shapes and sizes than ever before, but why is this so important nowadays?
32 ANALYSIS: Refrigeration: Appliances are tasked with keeping items fresh and tasty, so ERT looks at what’s on offer
36 SHOPFLOOR: Local marketing: Industry experts discuss how retailers can capture the attention of the customers right on their doorstep with some simple but effective activities
The team: Editor
Contributors to ERT this month: Sue Withers, Steve May, Dan Todaro, Steve Scogings, Ben Gilks, Matt Renaut.
Jack Cheeseman 01372 414 298
Contact us:
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Sales & Event Manager Charlotte Steadman 01372 414299
Media Director Paul Ryder
Design Claire Noe
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