HOUSEWARES AWARDS 2024
Independent Retailer of the Year (1-3) WINNER: Salamander Cookshop
Salamander Cookshop demonstrated its willingness to promote itself and the products it offers by creating a bespoke look for itself. Achieving this through window posters, from table banners, in-store POS and local print adverts.
Salamander Cookshop’s goal was to bring the retail environment alive and it achieved this through events. It has held fully subscribed evening events with TV Chef Peter Sidwell, KitchenAid’s Anita Davidson, Brewed by Hand’s Luke Powell, and a special Food Walk. Sunday afternoon events included hands-on sessions with a local Artisan Butcher. These initiatives, along with its participation in “Discover Wimborne” and hosting a Chamber of Commerce breakfast, promote both its store and Wimborne, in Dorset.. Excellent customer service, product knowledge, and hands-on experience set us apart. We organize monthly staff training with supplier support, enhancing expertise and customer satisfaction. This commitment was recognized by winning the Excellence in Housewares Retail Training award in 2022. Salamander Cookshop’s IT and digital communication efforts, were also recognised by the Good Retail Bricks and Clicks award in 2021. Since then, it has continued to evolve.
HIGHLY COMMENDED: Kooks Unlimited
Kooks Unlimited was opened in 1989 by its proprietor Christine Lynn – Thomas. Chris started with a small kitchenware shop on Eton Street in Richmond Upon Thames. She moved the shop to a bigger premise on the same street selling cookware, bakeware, gifts, greeting cards and more. The retailer will be celebrating 35 years open this year. The staff at the retailer expressed their gratitude towards Chris, one stating they had happily been working there for the last 17 years. Despite recessions and Covid lockdowns the shop kept going. Chris wants to also send a message to her staff and thank them for all they have done for the business. Her staff said that not only is she a good person but she also has an extensive knowledge about the products the store stocks, and always ensures that its customers receive a good experience.
10 | June/July 2024
housewareslive.net
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