R Care
BFA status: Established member
Established: 2011
Right at Home W
inners of the 2021 BFA Gold Franchisor of the Year and WorkBuzz Best Management Franchise awards,
Right at Home operates at the forefront of the premium quality homecare market. With the UK’s aging population driving
demand, the care sector offers a scalable and sustainable management business opportunity, in a sector that’s recession-resilient. But it’s also known to be challenging, with heavy regulation and widespread staffi ng shortages that can limit growth. Right at Home’s Head of Network Development, Kate Dilworth, says: “Of course, we support in all areas of business, but we know that if they can crack compliance and staffi ng, franchisees will stand out from their competitors and build a brand synonymous with quality care. “Our team at National Offi ce support franchise
owners to attract and retain good staff, and to develop their leadership teams of the future. “As an accredited training provider, we can also upskill local offi ces to deliver all their care training in-house. This is a real value-add for the franchise system, as it brings reduced costs, fl exibility, and the means to shape your culture around your brand values.”
Number of outlets in the UK: 82
Right at Home has built a formidable
reputation for its compliance support, with 34% of its CQC-rated locations awarded ‘Outstanding’ against a national average of just 3%. This includes franchises such as Isle of Wight and Bedford, who are among a select minority in the sector who achieved Outstanding at their fi rst inspection, less than 18 months after their launch. Vicky & Paul Butler, owners of Right at Home
Isle of Wight, say: “This was a clear goal for us from the start – as it is for all Right at Home franchises. The Outstanding rating is a hallmark of quality that defi nitely helps differentiate us – it helps prospective Clients trust our brand, and it’s a great marketing tool when we’re looking to recruit for our growing team. “We’ve always loved Right at Home’s model of
working at the heart of the local community, and underpinned by the Outstanding rating, this has really helped us establish the business on strong foundations which are now delivering really positive growth. “We are quite blown away, when we look
back on the journey of the last couple of years – there’s no way we could have achieved all this without a great franchise behind us.”
Areas available: Across all UK regions
Investment level: Totalling £130,000, including working capital
Contact: Kate Dilworth, Head of Network Development
Address: 4b Burlington House, Crosby Road North, Waterloo, Merseyside, L22 0PJ
Telephone: 0151 305 0755
Email:
franchising@rightathome.co.uk
Web:
rightathomefranchising.co.uk
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