From the editor
Meeting demand for sustainability
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Hotel Management International Summer 2022
Editorial Editor Phoebe Galbraith
phoebe.galbraith@
progressivemediainternational.com Sub-editor Tallha Abdulrazaq Production manager Dave Stanford Group art director Henrik Williams Designer Martin Faulkner Head of content Jake Sharp
Commercial Client services executive Ruchita Marwaha Publication manager David Chai
david.chai@
progressivemediainternational.com Managing director William Crocker
Hotel Management International (USPS 6243) is published quarterly by Progressive Media International, which is a member of the Audit Bureau of Circulations, and is an offi cial publication of the European Hotel Managers Association.
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A
fter a tumultuous start to the year, the future looks bright for the hotel industry as more establishments continue to open their doors to eager travellers (UK airport chaos notwithstanding), with the summer expected to be jam packed with bookings and holidays. However, in the aftermath of the pandemic, guest expectations are higher than ever when it comes to health and sustainability. Whether it is a long-awaited family reunion, going city-hopping or a weekend trip, hopeful holidaymakers are on the move and it is up to the hospitality industry to meet their demands.
Long before the pandemic, there was already a shift in attitudes towards spa and wellness, moving away from the days of overzealous pampering and luxury and instead shifting towards health. On page 45, we look at how spa hotels have adapted to this demand and the expectations of guests.
And, on the subject of expectations, never has there ever been more scrutiny over a hotel’s sustainability and, indeed, their commitment to the environment. This, of course, stems from the ongoing climate crisis and the global effort to reduce emissions, single-plastics and sustainability. With this in mind, we speak to Heckfield Place and Accor to find out what they are doing to meet the pressure of environmental demands, on page 39. I hope you enjoy the latest edition of Hotel Management International as we all gear up for the summer ahead.
Phoebe Galbraith, editor
On the cover: Amangiri © Below: Heckfield Place ©
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