Business management & development Passing the baton
For around 90 years, Steigenberger Hotels and Resorts have embodied premium European hospitality. In the past 40 years, Deutsche Hospitality has expanded from the upscale segment to encompass eight brands spanning every market segment. Jim Banks speaks to outgoing chief development offi cer Claus-Dieter Jandel about that expansion process, and his replacement Marie-Noële Schwartzmann about the future of the group.