122 PRIVATE HIRE AND TAXI MONTHLY
JANUARY 2009 point of sale ..... point of sale ..
RESPECT AND PERSONAL ATTENTION PAYS DIVIDENDS IN THE TAXI MARKET
How big a price can you put on a personal service that treats you with respect and gen- uinely goes out of its way to ensure that you get exactly what you ask for, and then they even try to save you money?
At Specialist Vehicle Assemblies, this is the cornerstone of their business. Based just off the M6 at Coventry, the small family style business concentrates its efforts on customer satisfaction. From a modest start up in Hol- brooks nearly five years ago, they moved to a large industrial estate in July 2007, having outgrown their previous premises. 70% of their growth has been through customers returning to buy a sec- ond, third or even eighth taxi from them, or bringing a friend because they have been so happy with
through en route to the next ‘easy job’. All of the senior staff are weath- ered professionals from the taxi industry.
their purchase. These sorts of figures speak for themselves. “We are always price competitive, or even cheaper than our com- petition, but that isn’t the main reason people buy taxis from us. It’s because we are totally straight with our cus- tomers. They get exactly what they ordered, and are dealt with fairly and respect- fully,” says Geoff Ferris, Sales and Marketing Co-ordinator. “We know
that not everybody is business and finance minded so we allow extra time to ensure that customers under- stand everything. At SVA,
there are no
salesmen eager for commission to the detriment of the cus- tomer. You only deal with people who have a vested interest in get- ting it right,” he added. Directors and staff are all experienced motor industry individuals with no employees passing
MERCEDES-BENZ VITO
Design, development and manufacturing is all based on years of experience; going back long before the current ‘Euro-style’ vehicles were introduced. The ‘Euro-style’ vehicles have been a very posi- tive influence on the market. Standards of vehicles have improved at rank level since their introduction. Comfort, performance and safety are all the better now. “SVA have a range of specifications to meet the needs of all drivers, from the simple but hard- wearing intro models, to the more lush and plush. Some models are UK M1, oth- ers have full European M1, depending on indi- vidual Council requirements,” com- mented Charles Webb, Operations Director. “We buy direct, build for ourselves, and sell direct from the factory to the trade. We don’t have plush offices and we don’t have any salesmen or dealers. That’s how we control our costs. Lower costs mean lower prices, which everyone enjoys. We don’t load finance rates (they’re bad enough). Our business is building cabs that are practical, good quality and good value,” says Managing Director Steve Ferris. “It’s a sim- ple philosophy,
but
that’s all I demand and everyone at SVA knows that.”
NOW FROM ONLY
£76.95 £250
AND ONLY DEPOSIT *Images shown for illustrative purposes only.
www.cabdirect.com 0800 587 9607
WEEKLY PLUS VAT
Specialist Vehicle Assemblies build Cit- roen, Peugeot and Fiat Sentinel Hackneys and Private Hire vehicles as their main focus. How- ever, they also build vehicles for other retail- ers under a different name, and build wheel- chair conversions on Vauxhall, Renault, Nis- san and Ford products. If you need to get an honest opinion, phone the Directors direct. They won’t waste your time, and you’ll get a straight answer. SVA Coventry Tel: 07966 382 018 and see our advert on page 31.
SCOT SEAT TAXI CONVERSIONS
Scot Seats Direct as well as building Britain’s biggest range of extra seating for vans, mini buses and taxis Scot Seats as you may well know build the fully European M1 approved Scudo taxi but did you know that they will convert your vehicles into a Hackney or Private Hire, new or used, they convert Scu- dos, Dispatches, Partners, Doblos, Vivara, Traffics, Vito, Volkswagen Hi-Aces etc. Most conversions can be done in 48 hours. Bed and break- fast can be arranged, please phone Scot Seats sales team for a quote, we have cus- tomers who have had conversions done from
as far apart as Inver- ness to Portsmouth. Scot Seats re-open on 5th January 2009 ready to do yours. To contact Scotcab ring 0845 643 4249 or visit
www.scot cab.co.uk or see our advert on page 29.
BTW COMING TO A RANK NEAR YOU!
Birmingham Taxi Ware- house is pleased to welcome a new travel- ling salesman to the team, Martin Townsend an Experienced Sales- man and Current Taxi Driver will be demon- strating the XL7 Eurocab Taxi Monday to Friday throughout the UK, Martin will be available to offer advice, part exchange and finance quotations if required
The XL7 range of taxis now with full European Type Approval have been a massive suc- cess since its introduction in 2007 on the award winning Peu- geot and Fiat chassis, these purpose built taxis offer excellent value
for money
against other dealers offering similar mod-
els, you can indeed buy an XL7 with full hackney specification for as little as £19495.00 on the road, we dont use mislead- ing advertising the prices you see are the prices you pay, collec- tion on most vehicles is available the sameday and part exchange and finance a pleasure. Please also remember its not just new vehicles we offer, BTW always has a minimum of 40 used vehicles all under one roof and Martin will have full details of such vehicles if required. To contact Martin Townsend to arrange a demon- stration call 0121 328 2221 or mobile 07967 394 646 See our advert on page 133.
www.taxiwarehouse.co.uk
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