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EAZITAX LAUNCHES INNOVATIVE TAX APP FOR DRIVERS Eazitax, the taxi and private hire tax accounting experts, has launched its


much-anticipated mobile app for the Apple App Store and Android Play Store. The app provides a seamless onboarding process for new clients and allows users to sign up for the Eazitax service, view account information and contact the expert tax team in minutes. A key part in developing the application was the new ‘Conditionality’ regulation that came into force in April 2022. “The app is not a replacement for our traditional tax and accounting service as we believe having an accountant on the end of the telephone is imperative and is why hundreds of drivers recommend our services every year. This app will mean clients can view important information regarding their taxes or chat to us,” said Gary Jacobs, CEO at Eazitax. Gary continued: “We’ve found that drivers using tax soft- ware which automates the process of submitting tax returns


has serious issues. If a driver hasn’t previously been set up correctly, there is the possibility of huge fines by HMRC. “Our new app will ensure a real human is checking everyone’s tax position and provides a helping hand when it’s needed most.” The app is available to download now on the Apple and Android app stores by searching for ‘Eazitax’. App links: Google Play: https://play.google.com/store/apps/details?id=com. eazitax.register.android Apple App store: https://apps.apple.com/gb/app/eazitax-your-tax- solution/id1622800672


POWERFUL POINTS INSPIRING REAL RESULTS WITH GAUER MODULES LOYALTY SUITE


It’s no secret that nearly every major corporation has a reward pro- gramme to incentivise its customers. Let’s look at how the Gauer Mod-


ules Loyalty Suite formulates success through the lens of 85 years’ combined experience in dispatching and operating taxi services. The Loyalty Suite consists of four complex interconnected and automated systems purpose-built to incentivise repeat business with rider reward points; retain passengers with automatic outreach; survey passengers to get their feedback, and incentivise drivers to provide stellar service; help cover orders during specific times, in specific zones and reward drivers for chasing orders in outlying ser- vice areas. The Loyalty Suite was built and designed by taxi fleet operators, to solve real issues, with precision and accuracy. Picture this: you’re a patron at a restaurant and the service was awful. Are you more likely to respond to a sincere word from management or would you prefer to be ignored and subsequently less likely to return? This is where the Loyalty Suite’s Passenger Retention system engages. The Loyalty Suite is dynamically screening orders for patterns and severity to formulate an automatic outreach. The outreach describes how sincerely their business is appreciated while additionally being rewarded to stay. The Loyalty Suite has inspired over £1.7m in business to return after a dynamic retention outreach. When you are unable to deliver a ride, delivering respect can be just as important if


JUNE 2022


you want to keep that passenger’s future business.


In addition to serving passengers, the Loyalty Suite was founded on the concept of giving passengers some- thing back for their money. This is a natural incentive as to why your passenger is more likely to choose your service over your competition. Points are put to work for the company in many ways; you can offer double points if they book using your app to increase automation. You can offer points for travelling during non-peak hours to spread out demand and there- fore reduce retention events. Through the Loyalty Suite’s gamified reward system, passengers can use their points for future transportation, therefore keeping your wheels turning. When you take care of passengers and drivers with the Loyalty Suite, you’ll soon learn that the real reward comes back to the company.


To discover more about the feature-packed Loyalty Suite by Gauer Modules, visit www.gauermodules.com or see our advert on page 16.


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