HELPING THE INDUSTRY GROW - ESTABLISHED 1997 -
MARCH 2020
TRBusiness Volume 23, Issue 03 March 2020 Contents
TRSF: Green movement arrives ...19 The first Travel Retail Sustainability Forum is tackling the challenge of single-use plastic wastage head-on, as Luke Barras- Hill reports.
Americas Summit cancelled ....... 23 The DF&TR Summit of the Americas has been cancelled due to the coronavirus outbreak, reports Luke Barras-Hill.
AMERICAS: LEADING OPERATORS 25-39
Buying behaviours unboxed ........ 25 TRBusiness presents exclusive data from m1nd-set on the buying habits of North and South American consumers. Anna Marchesini speaks to Charlotte Turner.
Leading operators: Dufry ............ 27 Last year was a transformational one for Dufry-owned Hudson Group with a new Chief Executive Officer, company
rebrand and two acquisitions. Charlotte Turner speaks to current CEO Roger Fordyce.
Leading operators: DFA .............. 30 Duty Free Americas is promising further Brazilian border duty free openings once its inaugural outlet eventually opens in Uruguaiana, a municipality in the Brazilian state of Rio Grande do Sul. Andrew Pentol reports.
Leading operators: Stellar .......... 33 Stellar Partners President and CEO Padraig Drennan is adopting an agressive growth strategy through contract wins and
extensions, acquisitions and direct negotiations, writes Andrew Pentol.
Leading operators: Paradies ...... 36 Paradies Lagardère is at the forefront of a major transformation of airports in the North American region. Charlotte Turner reveals more.
MARCH 2020 23
Leading operators: DFS .............. 39 Will DFS Group expand and develop its presence at New York JFK Terminal 4, which is undergoing a $3.8bn redevelopment, or is the retailer placing greater emphasis on its downtown business? Charlotte Turner explores...
US CRUISE LINES 41-44
Strong partnerships at sea.......... 41 Cruise lines and retailers continue planning for the future individually and collectively with innovation and sustainability being key
areas of focus. Andrew Pentol speaks to the key players.
AMERICAS: BORDER STORES 45-47
Second border event planned ..... 45 The progress of Brazil’s land border duty free shops will likely be discussed at the second Asociación Sudamericana de Tiendas Libres meeting this year. Luke Barras-Hill surveys the landscape.
BROWN SPIRITS REPORT 48-65
Luxury on a new level ................. 48 While certain companies continue spearheading the premiumisation of the malt whisky category, they are also seeking opportunities
around travel retail exclusives and storytelling, writes Andrew Pentol.
WGS trades up with Glenfiddich.. 53 The launch of Glenfiddich Grand Cru in duty free and travel retail last year represents a new opportunity for William Grant & Sons to tap into the $100-plus luxury spirits segment. Andrew Pentol investigates.
Johnnie Walker milestone .......... 54 This year, the Johnnie Walker brand celebrates its 200th anniversary, but for Diageo Global Travel the focus is on building the foundation for the next two centuries, discovers Andrew Pentol.
Beam builds for the future .......... 56 Beam Suntory is capitalising on the opportunity to drive consumer engagement through the success of its small-batch bourbons
and Japanese whiskies. Luke Barras-Hill reports.
Building rum’s appeal ................. 58 As the popularity of premium and dark rums grows, large suppliers and smaller brands are striving to reverse a lack of demand across the category in travel retail and duty free. Charlotte Turner reveals more.
A decade of innovation .................61 Bacardi Global Travel Retail vows to lead from the front in terms of fulfiling the potential of the rum sector in GTR. Charlotte Turner
speaks to Bacardi GTR’s Vinay Golikeri.
Value growth for Cognac ............ 64 Value sales growth for Cognac in duty free and travel retail has been stable in recent years, but was there a slowdown in 2019? Charlotte Turner reports.
Counter Intelligence.................... 67 Some of the best launches and animations in March.
People News .................................69 Personnel moves in the market.
Now and then ............................... 70 Luke Barras-Hill traces 20 years back from then... to now.
41 TRBUSINESS 17
TFWA justifies AsPac show cancellation
Whisk(e)y, rum and Cognac special analysis
Americas report: Focus on leading operators
Sustainability
undercurrent in cruise retail
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