VOLUME 24, NUMBER 3


CONTENTS 32 ADAPTING SENIOR LIVING COMMUNITIES TO RESIDENTS’ CHANGING SENSES


A review of how communities can adjust operations and improve resident experience by understanding how residents’ senses may change as they age.


DEPARTMENTS


WORKFORCE DEVELOPMENT


24 A Quarterly Look at the State of the Senior Living Workforce


27 A Framework for the Future of Senior Living: Workforce Development


QUALITY IMPROVEMENT


38 Thought Leader: Stephen Johnston, Aging2.0


40 Designating a Healthcare Proxy


MEMORY CARE


46 5Tips For Communicating with a Loved One Experiencing Memory Loss


CONSUMER CHOICE


52 Change Agent: Attorney General Mark Herring of Virginia


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argentum.org/twitter argentum.org/linkedin ISSUE 3 2017 / ARGENTUM.ORG 5 59 PEOPLE AND PLACES 3 A NOTE FROM ARGENTUM


42 THE HEART OF SENIOR LIVING


58 ARGENTUM ADVOCATES FOR YOU


6


ENGAGING FAMILY IN THE SENIOR LIVING TRANSITION


A look at how communities are including a prospective resident’s family in the senior living sales cycle.


13


REVIEW: 2017


ARGENTUM SENIOR LIVING EXECUTIVE CONFERENCE


A recap of the 2017 Senior Living Executive Conference & Expo in Nashville, which convened over 2,700 senior living professionals representing more than 6,800 communities.


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