Sponsored by ® Integrated Care. Better Outcomes.
“
MatrixCare Senior Living is a great tool and provides the information we need to manage our business.” — Tiffany Tomasso
Kensington Senior Living
Once they implemented MatrixCare Senior Living, the end-users found that the processes they use are much more automated, and from a management perspective, Tomasso and Lampa can rely solely on the information that is in the system. “We are able to ensure that work is getting completed on time. For example, we do not have any more overdue assessments and service plans. As a result, we don’t get cited by regulatory surveyors,” continues Lampa.
With MatrixCare Senior Living, assessments are more accurate and timely. Ser- vice Plans are built from the assessments, which makes them more detailed, providing for greater customization to each resident’s needs and preferences. This also allows the business office to be more timely and accurate with rent increases and billing. “Ensuring all of the information is in the system provides for greater transparency to families - and that’s very important,” adds Tomasso.
As new communities open under the direction of Kensington Senior Living, they now implement MatrixCare Senior Living from the start. Lampa and To- masso insist that end-users at the community go through the tutorials and practice in the test community to become proficient with the system. lus, they hold staff accountable for making sure that accurate and complete infor- mation goes into the system.
From an H perspective, the reports help Kensington manage staff budgets vs. actual, track turnover to goals, and keep payroll clean so they are not paying out for benefits for terminated employees.
“In general, the system is very intuitive. Although I don’t personally use all of the functionality regularly, I can get in and find what I need with no trouble, Lampa says. “MatrixCare Senior Living is a great tool and provides the information we need to manage our business,” comments Tomasso. “We are very pleased with the system, and the MatrixCare team has been great to work with.”
Call (866) 469.3766 or visit
matrixcare.com
Learn how MatrixCare can help your community improve productivity and profitability.
®
Integrated Care. Better Outcomes.
(866) 469.3766
ISSUE 3 2017 /
ARGENTUM.ORG 49
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68
