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SECTOR FOCUS DIGITAL AND AI
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Richard Slater, Lancashire Business View (Chair) Katie Barker, Pierce Simon Bolton, Edge Hill University Leon Calverley, Door4 Mark Edwards, Seriun Melanie Embery, Victrex Tony Garner, Viva PR Lewis McCallum, VARS Technology Marc Potter, Blackpool and The Fylde College Claire Scott, Made Smarter
TAKING AN INTELLIGENT APPROACH TO AI
With Seriun, we brought our expert team to Blackpool and The Fylde College to explore how businesses are responding to the challenges and opportunities of the AI and digital revolution
Mark Edwards, operations director at IT and telecoms support business Seriun
We are seeing SME businesses using technology to enable growth. There is a shift change, people are asking if they can use technology to make their processes more efficient, to be more profitable.
At board level there has to be a strategy, a road map, and that is still a bit of a challenge. Once it is there, you need champions within the organisation, people who can be enthusiastic and push, so they embed it.
Putting a budget aside for technology growth is becoming more of a priority than ever.
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Because of AI, people can see that technology can enable faster growth, more efficiencies. They can work on processes that have been stagnant in an organisation. As I said, this is a shift change.
There are fewer graduate jobs than a year ago, not all because of AI it must be stressed, but there is a percentage that is related to it, because we’ve all said it will improve efficiency.
I don’t want to be negative but the logic is that you will do more with less and therefore it will impact roles.
We are taking the mindset, specifically when it comes to back-office functions, that it will empower the people we have to do more and we will grow the business based on AI and the
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