Carls Business AD copy.pdf 1 05/04/2023 08:55
FINDING NEW HOMES FROM OLD TECH by Robert Doherty
Managing director, Recycle IT
While it’s important for competitive businesses to stay up to date with the latest technology, what happens to the old hardware can create an environmental nightmare.
The UK is home to a broad range of extraordinary, world-beating companies. We’re also the second- highest-generating country of e-waste on the planet.
How do you square your corporate ambitions with your environmental and social responsibilities?
Embrace the circular economy: refurbish, reuse and recycle.
Items that may not be fit for purpose in a leading-edge organisation may still provide great benefit to a smaller, less tech-dependent business - or even a school, charity or community group.
Even items past their use-by date can be taken apart and their components reused in other items.
And if your business doesn’t have the budget - or even the demands
for - the very latest IT, then buying refurbished can be a great way of equipping your organisation while being kindto the planet.
REUSE REFURBISH RECYCLE SAVING C
Every year we receive around 350,000 tonnes of e-waste and we are extremely proud to report that more than 80 per cent of it finds a new home, and zero per cent goes to landfill.
Your sensitive data is safe with us as we hold various accreditations including ADISA 8.0, and the refurbished devices we sell are Grade A quality.
M Y CM MY CY CMY K
We operate within the widely recognised National Sustainability Project which means that as well as saving you money on devices, we also offer rebates on redundant kit whilst offsetting your carbon footprint.
Better still, we plant one tree for every tonne of e-waste we collect, and one tree for every ten devices sold.
THE WIDE-RANGING
BENEFITS OF AUTOMATION by James Lappin
Digital solutions sales executive, Meritec
Efficiency of processes might be the most cited benefit of automation projects, but the potential to improve customer experience, your team’s effective use of time and brand reputation is also huge.
Creating consistency for customers is key, especially when they are likely to interact with you across multiple contact channels.
Maintaining consistent messaging and processes creates a smooth customer experience and builds trust.
Your customers will know they receive great service whether they interact with you via your website or over the phone.
Improving operational efficiency will allow you to respond faster and more effectively to customer needs.
For example, a digital portal can provide your customers with any information they need about their account or orders, reducing incoming call volume and keeping your team on task.
Automation of internal processes like customer record management
or document generation will reduce errors and improve the quality of service.
Personalised customer engagement is another crucial way to improve customer experience. Say you want to automate contract renewal, you could set up processes to automatically engage with your customers via email at pre- determined intervals reminding them their renewal is due, or send them a discount if they haven’t purchased from you recently.
C M Y CM MY CY CMY
Engaging with customers this way keeps you one step ahead, without having to move a finger.
K
Additionally, reporting on this data can highlight when customers engage with those reminders, and prompt your team to reach out at the right time.
Automation in business comes in the form of self-service resources, financial processing, customer engagement and task allocation to name a few.
If your competitors are looking at automation, why aren’t you?
LANCASHIREBUSINES SV
IEW.CO.UK
Speak to our team about how we can help with your sustainable IT needs and carbon offsetting
www.recycleit.co.uk 01282 779674
info@recycleit.co.uk
AUT_LBV-AD03_AW-PRINT.pdf 1 14/04/2023 13:38
Whatever your business sustainability goals are, Recycle IT can help every step of the way
PASSIONATE ABOUT RECYCLING...
THE PLANET ONE DEVICE AT A TIME
65
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80
