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NEWS KEY EVENTS


innovation are transforming travel’s third-largest and fastest-growing sector: tours, activities, attractions and experiences. In this forum, Arival will present a series of sessions on current and future trends in the in-destination industry, including research insights from Arival's CEO Douglas Quinby and interviews with market leaders across technology, OTAs and tour and attraction operators. With speakers including Wilfred Fan, chief commercial officer of Asian tours and activities unicorn Klook; Claudio Bellinzona, co-founder and chief operating officer of Musement; Stephen Oddo, CEO and co-founder of Walks; and Marc Wieland, co-founder and general manager of Palisis Group.


DAY 3 WEDNESDAY 6 NOVEMBER


The LGBT market has seen a rapid evolution that seems set to continue


with industry partners, it acquired recently? What are its plans for customers, and how important will a new runway at Heathrow be for the airline?


Plastic Waste: What Should the Industry Do? 15:45-17:00


Virgin Atlantic CEO Interview 14:00-14:45 Europe Inspiration Zone Virgin Atlantic is taking off in a new direction. Not only does it have a new CEO but also a new ownership structure. The airline, founded by Sir Richard Branson, is now majority- owned by Delta Airlines and Air France KLM, and its strategic direction is very much being shaped by this. CEO Shai Weiss (below) took the helm this year having previously been the airline's CFO. In an exclusive one-to-one interview with John Strickland, this session will explore Weiss’s vision for the airline’s future. What is the airline’s growth strategy as it takes delivery of its first brand-new Airbus A350s? How does it plan to reshape Flybe which, along


New Tech, Audiences & Channels: The Shifting Landscape in Digital Brand Engagement 15:30-17:00 WTM Global Stage In an age where the browser is just one small channel among many available, this session will be looking at how brands are revisiting consumer engagement in digital beyond traditional web. It will also present fascinating case studies of how some of the leading travel and destination brands are radically rethinking their approach to audience engagement.


Middle East & Africa Inspiration Zone David Attenborough has raised the issue of single-use plastic and many, but by no means all, have stopped using plastic straws. But the challenge is a bit bigger than that. Plastic is not the problem – single-use plastic is. Harold Goodwin will chair a panel that will address the practicalities of avoiding creating waste plastic and what businesses can do to help local communities tackle this persistent and poisonous waste product.


Career in Travel: TTG Tomorrow's Travel Leaders 09:30-11:00 WTM Global Stage After seven years of naming the TTG 30 Under 30, TTG Media takes a deep dive into the skillsets young people working in the travel industry today will need to develop if they are to reach the very top tomorrow. Speakers will include former members of the TTG 30 Under 30 now in senior positions in the UK travel industry.


A New Decade of Wellness Travel 11:00-12:00


Americas Inspiration Zone According to the Global Wellness Institute (GWI), wellness tourism has grown annually by 6.5% over the last few years, more than twice as fast as tourism overall, and the trend is set to continue. Wellness Tourism Association co- founder and president Anne Dimon will deliver a brief overview of the industry, along with the top five wellness travel trends WTA members are seeing as we move into a new decade. A panel of various industry stakeholders will speak about new developments taking us into the future and how they are meeting demand and evolving. A Q&A will follow the panel discussion.


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