Asia Pacifi c & Indian Ocean
ALL NIPPON AIRWAYS (AS900) Julie Murphy, country sales manager UK & Ireland
HOW HAS BUSINESS BEEN IN 2018? ANA carries more than 50 million passengers a year and passenger numbers are up 3% year-on-year for the period from August 2017 to July 2018.
WHAT’S BEEN THE HIGHLIGHT OF THIS YEAR? ANA has achieved a number of industry awards for 2018: Highest Gold Class Sustainability Award; Best Airline Staff in Asia and World’s Best Airline Cabin Cleanliness at the Skytrax World Airline Awards; Gold Medal for Best Presented First Class and Business Class Wine List at Cellars in the Sky; a five- star rating by Skytrax for the sixth year; and Best Business Airline of the Year and Best
Corporate
PRINCE HOTELS & RESORTS (AS900) Satoshi Funatogawa, head of operations
WHICH HOTELS ARE PERFORMING BEST? All our Tokyo hotels are doing well, particularly Grand Prince Hotel New Takanawa (pictured), a favourite with both leisure and business travellers. Just 20 minutes from Haneda airport, leisure travellers can experience traditional ryokan rooms in Hanakohro (part of the hotel), and business travellers can take advantage of the convention facilities.
WHICH MARKETING STRATEGIES ARE PAYING OFF IN 2018? Offering our guests authentic experiences. Whether that’s the best place for ramen in Tokyo, bespoke tours of the Sapporo Dome ahead of the Rugby World Cup, the best jogging routes around Lake Biwa in
Otsu or the lesser-known shrines in Kyoto, we want our guests to get under the skin of the destination.
WHAT DEVELOPMENTS SHOULD WE LOOK OUT FOR IN 2019? Prince Hotels & Resorts is establishing the new Prince Smart Inn, a next- generation accommodation launching in 2019. We are also getting ready for the Rugby World Cup. We have nine hotels in Tokyo and properties in Sapporo, Shin- Yokohama and Nagoya, close to the stadiums.
Social Responsibility Programme at the Business Travel Awards. In addition, Abta’s Travel Convention will take place in Tokyo in 2019.
WHAT ROUTE AND FLEET CHANGES ARE BEING IMPLEMENTED IN 2019? We are excited about our new Vienna- Haneda route (with 787-9), from February 2019, and our Honolulu- Narita route with the new A380s. ANA also has 19 B777 aircraft for delivery beyond 2019 and new routes in the pipeline.
MADHYA PRADESH TOURISM (AS430) Hari Ranjan Rao, managing director
WHAT’S NEW THIS YEAR? The Indian state of Madhya Pradesh will host Asia’s first-ever AdventureNEXT event in Bhopal this December. Organised by the Adventure Travel Trade Association, it will offer local suppliers the chance to present their products and services to international buyers and media.
WHAT TRENDS ARE YOU SEEING IN TOURISM TO MADHYA PRADESH? We believe UK travellers are becoming
more adventurous when deciding on destinations. The central location of Madhya Pradesh makes it an ideal choice for holidaymakers who are planning a return to India and have already visited tourist hotspots, such as the Golden Triangle.
WHAT’S THE TOP REASON TO VISIT MADHYA PRADESH IN 2019? Madhya Pradesh is known as the Tiger State of India thanks to its six tiger reserves. It’s more than one-third covered in forest, which is reflected in our wildlife-themed stand at WTM London. We also have three Unesco World Heritage Sites and 25 wildlife sanctuaries. In 2019, we will host adventure festival Jal Mahotsav and a range of cultural festivals.
ROYAL BRUNEI AIRLINES (AS155) Karam Chand, chief executive
WHAT ARE THE NEW ROUTES AND PRODUCT DEVELOPMENTS FOR 2018? On October 28, Royal Brunei Airlines launched a non- stop service from London to Brunei, marking the first time the two nations will be connected by a direct air link. The new route will also result in a one-stop service from London to Melbourne, enabling us to become a major player in the UK-Australia market. This year, Royal Brunei will add five new A320neos, making our fleet one of the youngest in the
world (average fleet age is two years) and allowing us to develop our network to Asian cities.
WHAT WAS CHALLENGING THIS YEAR? Building the strength of our network in China. We already fly twice weekly to Nanning, launched flights last week to Haikou and will launch Taipei on December 3.
WHAT’S YOUR MARKETING STRATEGY FOR 2019? We will continue to collaborate with Brunei Tourism to promote Brunei as an exciting destination with a wealth of treasures that appeal to inquisitive travellers. We provide 80% of the seats to and from Brunei, so we play a major role in helping the government reap the economic benefits of tourism.
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