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marketplace, and Finkit technology will support them in doing that from an API perspective. So I think we allow our clients, challenger or otherwise, actually, to take advantage of our technology. In the particular case of challenger banks, both Agility and Finkit will allow them to develop new business models, and be new competition in the market.
How do you offer Agility to customers? Is it an entirely serviced/full-stack solution, or provided by areas?
From Fiserv’s perspective, we think that the future is all about offering choice to our clients, whether they want to take it all on- premise themselves and implement it within their environments, or if they’re going to take bit by bit, in a consumption-based model. So yes, we want to offer choice to clients. Regarding the way in which we offer Agility – well, it can be considered a full stack. By that I mean we offer the broadest range of applications that the client needs to run the bank, but also the full service from infrastructure, all the way to managing services, where if they have a problem they just call us and we resolve it. So that’s the full-stack of Agility.
But clients can also choose to take a subset of that stack. So they can choose to take, for example, anti-money laundering as a service, or fraud as a service. So we can provide that as a slice, through our Agility banking suite. We end up giving our client a choice regarding the way in which they want to take those products forward.
The future is all about offering choice to our clients, whether they want to take it all on-premise, or if they’re going to take bit by bit
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www.ibsintelligence.com | © IBS Intelligence 2018
That is what our job should be: to support innovation, support people who disrupt the industry, but also help our existing client base of financial institutions in whatever way they choose to run their business.
What regional differences and trends do you see in EMEA that make it different from the rest of the world?
I may be a bit biased here since I run and live in EMEA, but I do think that EMEA is moving faster than other parts of the world right now. I give credit to regulators, to some degree, in that they have responded to the need for more competition in financial services. Thus, they have driven regulation, including PSD2 and Open Banking, to facilitate that. We, as a service provider, and the financial institutions, are more in line to take advantage of it than other parts of the world. All this makes EMEA the hotbed for innovators – many fintechs originate from EMEA, and in particular, London. You will see,
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