edition of this report that no matter what happens: “We should expect travel to retain its allure for consumers.”


Digital and insurance trends The remainder of this report focuses on digital developments and the oft-neglected area of travel insurance and business risk. But first it offers a preview of partner Mastercard’s latest Global Destination Cities Index 2018 (pages 12-16). The digital trends are explored through a series of interviews with senior figures at travel technology group Amadeus. Gianni Pisanello reviews the latest developments in airline association Iata’s New Distribution Capability (NDC) and explains how this will transform the retail of airline fares and products.


Decius Valmorbida provides further


insight into NDC and explains the thinking behind Amadeus’ Live Travel Space and the relevance of intermediaries to the future of travel retailing. Francesca Benati identifies the challenges


facing online retailers and the opportunities the technology now coming into use presents. Sara Pavan explains Amadeus’ efforts


to curate innovation through investment in start-up operations and gives the low-down on potential Blockchain applications, and Francisco Pérez-Lozao outlines technology developments and challenges in areas of


EU TRAVEL TRIPS & NIGHTS: 2007-16 FIGURE 10:


120 150


60 90


Index 2006 = 100 122


105 112


97 123 116


108 98


121 109


107 96


Leisure trips Leisure nights Business trips Business nights


112 100


108 95


108 104


95 92


108 98


94 92 107


84 95


82 2007 2008 107 94 80 78 73 73 67


2009 2010 2011 2012 2013 2014 2015 2016 Source: Eurostat


106 91 109 94 79


4% 4% 3% 3%


3%


FIGURE 10 indexes outbound leisure and business trips in the EU over the 10 years to 2016


against a baseline of 100 in 2006. The decline in corporate travel is striking. The number of leisure trips across the EU has grown almost 10%, but the number of nights away remains below the level of 2006. Figure 11 is self-explanatory.


travel – airports, hospitality and railways – which are only now being integrated into industry-wide systems. Travel insurance may appear no more than an ancillary purchase to most leisure travellers, airlines, OTAs and other retailers, but it is a global business for AIG Travel, a division of insurance and finance giant AIG. AIG Travel chief executive Jeff Rutledge


offers an overview of the global insurance market and explains what makes some country markets so different to others. James Howard identifies the essential differences marking out the UK from almost all other markets. Axel de Contenson explains the similarities and differences between markets within Europe’s wider travel insurance scene, and Davina Southwell provides an overview of developments in corporate travel and explains the new focus on business risk. Supporting charts and data throughout


the report illustrate the size, resilience and growth of the major European markets, while also highlighting the differences between them, and show the extent of online and mobile penetration and growth of e-commerce. The charts provide a separate but complimentary narrative to the body of the report.


I am indebted to Mastercard, Amadeus


and AIG Travel for partnering Travel Weekly Europe in making the report possible. Any mistakes are my own.


TRAVEL BY COUNTRY OF RESIDENCE: 2017


EU OUTBOUND 13% 30% 4% 6% 8%


% OF ALL OUTBOUND TOURISM NIGHTS


22%


4.4% 4.1%


5.8% 5.9% 12.6% Source: Eurostat FIGURE 11:


EU RESIDENTS’ CHOICE OF EU DESTINATION: 2017


6.3% 20% 5.3%


% OF ALL CROSS- BORDER NIGHTS


11.9% 3.4%


20.3%


Germany UK France


Netherlands Spain Poland Belgium Italy


Sweden Austria


Rest of EU Greece Portugal Croatia Other


Travel Weekly Europe Report 2018 | 11


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48