DESTINATION NEWS YOU CAN USE
IPW 2018: US trade show attracts 6,000 delegates. Robin Searle reports from Denver NEWS IN BRIEF
Big Bus Tours heralds LA plans with trade portal
Big Bus Tours has created a trade portal to provide agents with up-to-date details of the company’s tours and brand assets. The portal was unveiled as the sightseeing specialist revealed plans to launch tours in Los Angeles.
trade.bigbustours.com
California’s Pacific coast road to reopen by September
California’s Highway 1 between San Francisco and Los Angeles is expected to fully reopen by September, following floods that caused landslides in May 2017 and again this year. The Pacific coast road is popular as a fly-drive route, and also features on many escorted tours.
visitcalifornia.com/highway1
St Louis museum to celebrate pioneering spirit
A museum dedicated to America’s pioneering spirit is due to open at St Louis’ iconic Gateway Arch in July. The museum is situated under the ground beneath the arch, and has been built as part of a major redevelopment which links the surrounding park with the city.
gatewayarch.com
Universal poised to launch trade partnership platform
Universal is set to unveil a new agent training and partnership platform within two months.
The Universal Partner Community has been developed by Universal Orlando Resort, but may be extended to include Universal Studios Hollywood in the future. It will include product training and news, blogs, video content and behind-the-scenes tours, and will act as a portal between agents and the Universal sales team in the UK. Frank Belzer, senior vice-
president of sales for Universal Orlando Resort, said: “We have created most of the content and are in the final stages of developing the technology platform. “I expect the community to be
live in the next 30 to 60 days, and I think it shows our real commitment to our contracted partners.” He added: “When we started,
the focus was on training, but I realised that if you don’t engage your partners, then they have the knowledge but aren’t necessarily excited about it. “We will be introducing certified accreditation, and the next
New York City unveils ‘A Monumental Year’ marketing campaign
New York marketing body NYC & Company has christened 2019 ‘A Monumental Year’ for the city, as it gears up for a string of new developments, attractions and events.
Major landmarks include World Pride, which will mark the 50th
HUDSON YARDS: Scheduled to open in Manhattan next year
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travelweekly.co.uk 31 May 2018 UNIVERSAL: Operator now offers agents four half-price tickets a year
stage will include an element of gamification, where agents can compete and earn points towards merchandise or movie tickets.” In tandem with the introduction of the partner community, Universal has also updated its offer for agents to visit its parks on their own holidays. Agents will now be able to take
advantage of four half-price tickets per year, replacing the previous offer of one complimentary ticket. Alison Montague, managing
anniversary of the Stonewall riots and is expected to attract more than three million visitors in June. In addition to Pride events,
other openings are planned for 2019, including the Statue of Liberty Museum, an expansion of the Museum of Modern Art, and the unveiling of the Hudson Yards development in Manhattan. Fred Dixon, NYC & Company
chief executive, said investment in the city continued apace, with six hotels opening so far in 2018, and
director EMEA for Universal Parks & Resorts, said: “We realised that agents were more likely to visit with their families, so we updated our trade offer to allow them to get a greater discount.” Universal Orlando Resort and
its Hollywood counterpart are continuing to introduce attractions, including a new Jurassic World attraction at the Hollywood park, which will replace the existing
Jurassic Park ride in 2019.
universalorlando.co.uk
total room capacity forecast to grow from 117,300 to 138,000 by 2020. Retail developments include the
city’s first Nordstrom and Neiman Marcus department stores, in addition to the Empire Outlets centre, which is due to open on Staten Island. New York expects to welcome
1.24 million UK visitors this year – 2.6% more than in 2017. Visitor numbers from the UK fell 2.2% last
year, bucking an upward trend.
nycgo.com
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