A positive message will attract talent A NOTE FROM THE EDITOR
In more than two decades of writing about the travel trade, the subject of attracting and retaining young talent has been a perennial point of discussion. This week, the topic was again debated on social media, with a number of bosses bemoaning the lack of good recruits and an inability to fill what on paper should be attractive positions (page 4). It isn’t clear what the barriers are in each individual case, but
recruitment experts suggest it is a buyer’s market in which the number of vacancies outweighs the number of applicants, meaning the latter have plenty of scope to pick and choose. In this sort of market, even more pressure is placed on the recruiting company to ensure their business, culture and the opportunities they
offer really stand out from the crowd. But there is also a need for the sector as a whole to send a message that it is an exciting, dynamic place – and one not just to dip your toe into the world of work, but to build a long and happy career. At Travel Weekly, we teamed up with Abta and a range of amazing employers in the travel
industry to launch our annual prospectus-style magazine Take Off in Travel, with the aim of doing just that, and we look forward to unveiling the eighth edition this autumn. But even a fantastic magazine like Take Off can only reach so many people, which is why all travel companies have a collective part to play to showcase the best of our industry and ensure its future health.
WHAT LUCY DID THIS WEEK
OWas taken to lunch by Lynn and Wendy of Seabourn/ HAL to mark T
ravel Weekly’s 50th birthday, and presented with a silver 50 trophy.
OSigned up speakers for our forthcoming Future of Travel Selling conference on Oct 18 in association with Google. What a stellar line-up!
Lucy Huxley, editor-in-chief, Travel Weekly Group CONTENTS NEWS
Cruise lines increase capacity on Nile 4 Recruiters urged to offer flexibility
4
Cook gains time to secure rescue deal 5 ‘Don’t lose clients by adopting new tech’ 6 Dale Marriott opens his own agency 8 Princess ‘redefines’ its luxury suites
10 FRONT COVER
Your Holiday Booking’s Sian Jones poses in the wine cellar of the Graycliff hotel on Cover Stars trip to the Bahamas page 44
Photo: Steve Hockstein
Vote for tour brands in Hotlist survey 12 Special reports
Scenic Eclipse launch, New York 14
Holidaysplease Conference, Stratford 16 Comment
Giles Hawke: holidays are restorative 20
NEWS YOU CAN USE Product
Latin Routes, Sandals, Disneyland Paris 23 operator
Arena Rail, Tipto, Amtrak, Just You, Saga, Topdeck, A&K, Cosmos
Hotel
Cruise A-Rosa, Aurora, Royal Caribbean
FOLLOW US:
travelweekly.co.uk
24 31
Disneyland Paris, Raffles, Tui, Stuba 34 @travelweekly
DESTINATIONS ski & snow
Spain: Baqueira-Beret in the Pyrenees 54 Family Chalets: save, spend, splurge 60 Austria: on the slopes in Ischgl
ASIA
Thailand: small-ship cruising is perfect way to discover deserted beaches Japan: Hiroshima and Onomichi
BUSINESS NEWS
Prepare for hard Brexit – Rhys Griffiths 86 Intrepid aims to be ‘climate positive’ 88
travelweeklyuk @travelweeklyuk 19 SEPTEMBER 2019 3 67
70 79
OWatched with pride as my son received the year eight ‘headmaster’s award’ at his school’s prize- giving ceremony.
FRONTLINE Get Social
Thomas Cook, APD, Virgin Atlantic 39 This Week in
Cook in 1974, First Choice in 1994 40 agent diary
David Walker: working on holiday 46 competitions
Win a week for two in Mauritius
Mystery Shopper Runcorn agents set escorted rail poser 52
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