LOYALTY SCHEMES
Radisson Rewards for Business for Small + Medium Enterprises Radisson tailors its rewards scheme for SMEs, offering discounts of up to 10 per cent plus ten points per US dollar. Members can upgrade to Silver status after three stays and all 1,100-plus properties participate. Travel arrangers earn ten Radisson Rewards points for every dollar spent on bookings made for others and five points for each dollar spent on meetings bookings. Travellers earn 20 points for every dollar spent at the property on room charges, food and drink. Points cannot be transferred to another member.
radissonhotels.com/en-us/rewards/business/ small-medium-enterprise
Shangri-La Hotels and Resorts Business Travel Programme Shangri-La’s Business Travel Programme is another online portal aimed at business trav- ellers using the brand’s 100-plus properties. It is aimed at companies without existing corporate agreements that generate at least 50 room nights per year and offers booking online or via an app. Benefits include up to 10 per cent off flexible rates in all properties under the Shangri-La, Kerry, Hotel Jen and Traders brands, in addition to savings and amenities during stays.
shangri-la.com/corporate/business-travel
Travelodge Business Travelodge is popular with small firms and offers 5 per cent off all flexible rate bookings online or via an app under its Travelodge Business scheme. Other benefits include the ability to make repeat bookings, room allocation on quieter floors and a Travelodge Business account card. The card offers in- terest-free credit for up to six weeks and the ability to pre-pay for all Travelodge rooms, wifi, food and drink. There is a dedicated business support team and members receive monthly consolidated invoices.
travelodge.co.uk/business
PLAY YOUR CARDS RIGHT
Some SMEs have concerns about loyalty scheme data breaches. Rob Burgess, editor of loyalty scheme
website Head for Points, says: “There are a lot of issues with data security and loyalty schemes – some only require a four-digit PIN number and many still have ‘electronic’ awards, such as Amazon e-gift codes
102 NOVEMBER/DECEMBER 2019
which can be redeemed very quickly once an account is hacked. “I’m surprised we have not seen more
SME-focused travel rewards credit cards. The market for personal reward credit cards has been decimated by the 0.3 per cent EU cap on interchange fees, however this does not apply to corporate cards.
“Airlines and hotel companies could do
very nicely if they launched cards focused on their small business customer base. It is also possible, if you take a very loose definition of ‘being in business’, to give these cards to programme members who have little more than a buy-to-let or an eBay sideline.”
buyingbusinesstravel.com
British Airways On Business This is an SME-specific programme that, as well as BA, covers flights on American Airlines and Iberia. On Business points can be used for reward flights or upgrades (although these do not qualify for waitlisting) and there are mem- ber-only discounts “of at least 5 per cent”. Points are also given for purchases made
on BA’s American Express Corporate Card or BA/Amex Card Plus. All three tiers qualify for one Business Point for each £1, $1 or €1 spent, but 25 per cent and 50 per cent bonuses are given to second and third tier members. Tier two membership, known as On2, is from £30,000 annual spend and On3 from £300,000. Administrators and nominated travel agents can access reporting of spend, plus point balances and redemption.
onbusiness.britishairways.com
Bluebiz (Air France/KLM, Virgin Atlantic, Delta, Kenya Airways)
Bluebiz recently launched in the UK, with Virgin closing its Flying Co SME programme to take part. Membership of Bluebiz does not require a VAT number and SME travellers earn credits for every flight on Bluebiz
member airlines. For every £100 spent, 2.5 blue credits are earned and each credit is worth £1, with no additional fees or taxes to pay upon redemption. Virgin customers continue to earn Flying Club frequent flyer miles. Other benefits include increased ticket flexibility, free name changes and a guaran- teed economy seat in the case of a full flight.
bluebiz.com
PartnerPlusBenefit Ten airlines: Lufthansa, United, ANA, Singa- pore Airlines, Air Canada, Brussels Airlines, Eurowings, LOT, Austrian and Swiss partici- pate in the PartnerPlusBenefit SME scheme. Each booking earns an unspecified number of points redeemable for flights, upgrades and excess baggage vouchers and there are no minimum requirements or flight quotas for members.
BenefitCredit is valued in euros on the
member’s choice of credit or debit card or SEPA (Single Euro Payments Area) bank account. Individual members can also earn points for Star Alliance’s Miles & More scheme in tandem with BenefitPoints.
ppb-infolounge.at/en/program-benefits
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