COVER STORY
channels, so even the most complex of instruments can be reprocessed. An advanced air- and water-pressure principle for inner and outer endoscope reprocessing has been developed in a bid to ensure excellent hygienic results can be achieved. A completely new flow-control system has been developed to effectively detect faulty reprocessing conditions inside function-compatible endoscopes, including blocked channels, incorrectly connected adapters and unconnected adapters. Flow monitoring is applied during every process step, ensuring comprehensive screening throughout the entire cycle. RFID-based tracing technology is employed to significantly enhance process safety by ensuring traceability and transparency, while the incorporation of an independent monitoring system enables supervision of process-critical parameters, such as temperature and dosage volume, in isolation from the main control system. This two-sensor system is said to lead to the highest standards of safety for patients, and help to maximise the performance of endoscopes. As part of the focus on optimising efficiency at every step of the workflow, the ETD Double incorporates a self-disinfection process that can be pre-programmed to activate automatically prior to the daily work schedule. This feature is designed to guarantee safety from the very first cycle, and support delivery of high throughput throughout the working day, helping to facilitate the longer operational periods many departments are facing.
Efficient drying, storage and transportation
Olympus offers the EDC Plus, a modular system designed to provide a flexible solution for the drying and storage of up to 16 flexible endoscopes, providing safe, validated storage for up to 40 days. The EDC Plus is fully compliant with EN 16442 and provides continuous monitoring of critical parameters for each endoscope during storage. The adapter and holders of the EDC Plus allow easy placement and removal of a large variety of endoscope types and brands. The Olympus endoscope transport system ETS Plus also complements daily workflow by providing a transport solution between the
patient procedure, the reprocessing unit and storage room, with capacity for up to six endoscopes. The ETS Plus uses two robust foils including an inner liner to avoid contamination of the tray and a cover to protect against dust and recontamination. The cover is printed on both sides, indicating the status of the endoscope in the tray by a red or green colour code and a face icon. The transparency of the cover allows easy visual identification of the endoscope placed in the tray.
Optimising workflow efficiency
In the lead up to the commissioning phase, the Olympus project management team work closely with all hospital stakeholders, including AEDs and decontamination leads, to gain project approvals and full sign-off of the project prior to operation.
Since bringing newly installed endoscope washer disinfectors into service frequently brings challenges, with staff often requiring training while sustaining busy lists, Olympus endoscope washer disinfectors are supported during the commissioning phase by a team of uptime support managers who provide extensive assistance, both throughout the ‘go- live’ period and beyond, focusing on the optimal operation of the endoscope washer disinfectors and troubleshooting any problems. The training material is provided by licensed trainers with Original Equipment Manufacturer (OEM) specified training content. In order to shorten the ‘go-live’ period, the ETD Double also uses a preinstalled reference dataset for each individual endoscope, obviating the need for manual entry of reference volumes for your endoscopes. This dataset is updated regularly during maintenance or servicing to ensure it remains current for all compatible endoscopes.
As well as providing expert insight into the operation of the machines, the team will ensure familiarisation with the whole decontamination facility and its workflow, helping to minimise disruption during ‘go- live’ and to ensure efficiency gains are realised from day one.
Guaranteed performance
Olympus’ INFOCUS Service Contracts have been developed with the aim to maximise
OCTOBER 2019
equipment uptime (time available for use). As the OEM, Olympus has exclusive access to OEM parts, tooling and processes, ensuring customers have peace of mind that their decontamination devices operate according to their original design specification.
Olympus’ field service engineers, all trained and licensed by Olympus, aim to ensure any critical failures are dealt with promptly, working to emergency call out targets of no more than four working hours and operating a maximum one hour call back target for decontamination products. Reflecting the requirement for many
departments to work outside of traditional operating hours, Olympus offers a Service Contract that includes 24/7 service, minimising the risk of equipment downtime during core operating hours, helping to prevent cancellation of procedures and the formation of backlogs in the decontamination department.
A dedicated team of uptime support managers are responsible for the ongoing training and education of endoscopy departments, on the use, care, and handling of Olympus’ endoscopes. Uptime support managers also use this experience during the installation of Olympus decontamination products onto a hospital site, ensuring the transition to the new washer disinfectors is seamless, with minimal disruption caused to the department. Olympus’ expertise within the endoscopy environment means it is ideally placed to deliver endoscope decontamination solutions built around its customers. For more information, contact customer care on the details below.
Olympus Medical KeyMed House, Stock Road, Southend-on-Sea, Essex, SS2 5QH, UK Telephone: +44(0)1702 616333 E-mail:
medical@olympus.co.uk Website:
www.olympus.co.uk
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