FACILITIES MANAGEMENT
Connected laundry systems and predictive maintenance are both essential tools for improving resilience. For healthcare estates, having a trusted service partner can make the difference between a smooth operation and costly disruption.
investment in a professional washer or dryer represents just 10 per cent of its total lifetime cost, with the remaining 90% going towards chemicals, energy and water consumption costs.
Digital assistance It won’t be long before all washers and dryers are equipped with their own digital assistant that helps operators stay informed with real-time status updates. This will enable the shift towards predictive maintenance by continuously monitoring machine performance, identifying early signs of wear and tear before they cause a machine to break down. Connected systems will also be able to log key hygiene information, such as cycle temperature, duration and thermal disinfection status, creating a digital audit trail that can be accessed at any time. This will help to comply with various healthcare regulations, such as HTM 01-04, which offers guidance for those who process linen used in health and adult social care settings. Efficiency can be further enhanced through real-time alerts, notifying
staff immediately in the event of a cycle interruption or hygiene validation failing, allowing for swift corrective action. This will reduce the risk of non-compliance and, above all, makes certain that linen supply remains uninterrupted. A variety of energy-saving measures can also be implemented, owing to detailed data on usage. For instance, operators could be indicated whether a machine is switched on or idle, helping to avoid unnecessarily high energy bills. This, in turn, will contribute to both environmental goals and deliver tangible cost savings over time.
Partnership in practice Connected laundry systems and predictive maintenance are both essential tools for improving resilience, and their full potential can be realised when paired with reliable third-party support. For healthcare estates, having a trusted service partner can make the difference between a smooth operation and costly disruption. St Andrew’s Healthcare is a good example of how strategic
partnerships can enhance stability. With five OPLs serving three hospitals and two community sites, the mental health charity cares for around 650 service users, each relying on a continuous flow of clean linen. To support this demand, it partnered with Electrolux Professional through a bespoke Essentia service contract. The contract covers a wide range of equipment, including legacy
machines and appliances from different manufacturers. This flexibility means that older systems remain in peak condition, extending their lifespan and reducing the risk of unexpected breakdowns. Regular maintenance visits also help to prevent downtime and keep machines running efficiently. It can also provide replacement parts.
A new era for healthcare estates The rise of connected laundry systems marks a pivotal moment for healthcare estates. Laundry is now recognised as a mission-critical component of operational resilience, hygiene compliance and patient care. Yet, this is just one aspect of predictive maintenance, which offers a clear path towards embracing data-driven insights capable of reducing downtime and providing a consistent supply of clean linen. This not only supports frontline staff but also safeguards the wellbeing of patients across estates.
January 2026 Health Estate Journal 53
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