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Many implementations fail due to a lack of time and resources. Ensure you have the right personnel in place, including a


project manager to keep everyone on track.


Do You Have a Continuation Plan? People come and go in any district. What’s your plan to ensure continuity if your expert leaves? Budget for ongoing training, even if it’s just refresher courses. Hav- ing funds set aside for training new hires and updating current staff on new technologies will save money in the long run.


Summary When considering technology implementation, fol-


low these recommendations for success: • Evaluate Existing Solutions: Before deciding to change, thoroughly assess your current software; it may already meet your needs with some addi- tional training.


• Understand Stakeholder Needs: Clearly define what you and other stakeholders want from the new technology.


• Write a Comprehensive RFP: Ensure your RFP is specific and meets the needs of all involved parties.





Proofread: Carefully proofread the RFP and in- volve other stakeholders in the process.


• Secure District Buy-In: Ensure all relevant depart- ments are on board and supportive.


• Plan for Implementation: Have the right people and sufficient time allocated for the implementa- tion process.





Hire a Project Manager: Consider hiring a project manager if you don’t have one in-house.


• Develop a Continuation Plan: Budget for ongoing training to maintain system effectiveness.


Following these steps will lead to more successful technology implementations in your transportation department. ●


Kerry Somerville has over 30 years of experience in developing transportation management and routing systems. He is currently CEO of Transportation Planning Solutions and can be contacted at kerry@ transportationplanningsolutions.com.


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