Ron Johnson, director of support operations for Indian Prairie School District #204 in Illinois, and Elesha Clayton, transportation coordinator, review school bus routes using Tyler’s student transportation software. Previous pages: Johnson and First Student school bus driver Jose Ortiz work with the Tyle Drive tablet.
and confirming routes. Plus, he said, there was still the normal communication between drivers that weren’t affected by the incident. Communication with drivers via the Tyler Drive tablet became vital. Due to Tyler’s student transportation software, the last student was dropped off that day at 5:30 p.m. “If you think about that, a 25 percent reduction in drivers with an incident resulting in roadways being blocked,” he said. “We really only ran about 55 minutes late for maybe 50 percent of our routes. We were able to account for those students based on how we consolidate and how fast our dispatchers were working and how fast the driv- ers were clearing routes.” Using Tyler’s My Stop app, he said parents were able to see when each bus was going to arrive at its stop. Par- ents weren’t able to see students scan on and off the bus but could see where their child’s bus was, but Johnson said RFID cards will be implemented later. “That’s just what happens in these types of situations,” he said. “You have information you put a plan together and then it changes when you get [more] information.” He said Tyler Drive was extremely beneficial because if
some drivers responded that their route was full, another driver heard the conversation and offered to take it, and the tablet would reroute and optimize accordingly. Johnson isn’t the only director with a similar story
to tell. Matthew Purvis, the transportation supervisor at Fort Mill School District in South Carolina, explained that Safety Vision camera systems were able to detect a school bus driver experiencing a medical emergency. Last school year, office staff was alerted that the bus
driver was in distress, triggering them to look into the live view cameras. Thankfully, no students were on board, but Purvis said the driver fell unconscious and the bus departed the roadway, hitting a tree, resulting in a small fire underneath the bus. “Nearby neighbors came to the rescue and got inside the bus,” he explained. “As we watched the live video feed, our supervisor instructed the neighbors to secure the bus and set the parking brake. We also watched as they heroically pulled the unconscious driver to safety. At the same time, we had already notified the EMS team of the vehicle’s location as emergency responders were on the way to the scene.”
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PHOTO COURTESY OF TYLER TECHNOLOGIES
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