Sho Kalache Region Manager | Trinity Transportation/National Express in Michigan Prior to working for National Express four years ago,
Sho Kalache spent 13 years in public transportation, but she said she wanted to transfer her skills. “Public transportation and student trans- portation both involve moving people safely from point A to B, but the biggest dif- ference is the relationship with the riders,” she said. “In student transportation, drivers know their riders and have relationships with them, and that is critical especially when transporting special needs students. I think it takes a special type of person to be a school bus driver and I’m proud to be on a team that serves these drivers.” Currently Kalache is a region manager
for Trinity Transportation in Michigan, a part of National Express. She helps removes barriers for general managers and ensures they have the tools and resources they need to their jobs effectively. She took on her current role with Trinity in May 2022. Prior, she worked with Stock Trans-
portation in Ontario, also a part of National Express, since October 2018.
In his nomination, Mark Hannah, the
senior vice president of operations for National Express, said Kalache created a robust driver training program while working at Stock Transportation. “She worked with region and GMs
to develop a training program, which allowed Stock Transportation to create an in-house Driver Instructor Certification Program, which included being certified to hire internal signing authorities (SA’s),” he said. “SA’s train potential candidates and [can] issue CDL’s, which are required
to operate a school bus. Bringing this process in-house increased efficiency and shortened the training process from 28 days to 10 days, without compromising the quality of our training program.” Additionally, Hannah said Kalache identified a train-
ing gap in Canada and worked with GMs to identify high potential drivers. Last year, Sho was recognized by
National Express for her innovative ideas and endless support for driver recruitment by being awarded the company’s “President’s Award for Corporate Support.” Kalache said 17 years ago, she
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would have never guessed where she would be today. “Throughout my career in transportation, I’ve continuously sought out the next challenge,” she said. “I’ve been very fortunate to have been provided opportunities to prove myself by taking on challenges at different stages of my career. I don’t know where I’ll be in five years but what I do know is that it won’t be where I am today, I will be challenging myself with something I haven’t done before.” Hannah added that Kalache is an
outspoken ally and member of the LGBTQ+ community, and regularly advocates for inclusion and accep- tance of all communities. ●
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