the large backlog caused by the pandemic. She also increased the number of training days, number of instructors, implemented online classrooms, and pro- vided training during the long holiday school break. “A typical day for us here looks a lot like any other transportation office,” Harden said. “We are working to ensure buses are ready to take the road for the be- ginning of the school year, solidifying route plans for the 440 buses we will operate, and working to make sure our drivers have all of the support necessary to ensure a successful school year.” Desormeaux added that Harden implemented a new bus driver trainer position to increase retention, im- prove driver candidates’ preparation, and reduce the backlog of employees waiting for bus driver training. Additionally, she worked hard to mitigate a driver walkout and implemented monthly meetings with a bus driver advisory group to work on driver relations. Going forward, Harden said she sees herself con-
tinuing to advocate for pupil transportation, while also working to ensure that a durable, safe, well-main- tained fleet of school buses is available.
Each week on the School Trans- portation Nation Podcast, Ryan Gray and Tony Corpin discuss school transportation hot topics with special industry guests. Tune in this month at
stnpodcast.com or on Apple Podcasts, Spotify, YouTube, or Google Podcasts to hear from a couple of the Rising Stars themselves. Have questions, people you want featured, or com- ments? Email
info@stnmedia.com.
The Durham Difference Proven Safety Innovations & Trusted Operational Expertise
Video telematics and AI reinforce safe driving behaviors
Zero tolerance for mobile device usage
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Expanded safety analysis team drives performance improvements
Central hub for safety inquiries, compliments and concerns
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Report cards to track and reward performance
Inspect and audit tire conditions and performance
Schedule an introduction and demo 800.950.0485 |
info@durhamschoolservices.com
www.durhamschoolservices.com
A National Express company
www.stnonline.com 39
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