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CAFM & IT


CAFM AS AN ESSENTIAL


Paul Bullard, Business Strategy Director at FSI, explains why CAFM has become a mission-critical system for any business.


Most of us know how to book a restaurant online, use Snapchat, Facebook and Instagram. With cloud computing, we can access documents in the office, at home, even in cafes on-route to a meeting. Almost every shop has an app and we expect to be able to use these instantly, wherever and whenever we like.


The development of CAFM has mirrored this. FM functions are now accessible and very easy to use, linking-up and integrating a whole host of services and suppliers to give people a seamless experience. As a consequence, CAFM has become a mission-critical system for any business.


Beyond building services and fabric Whereas traditional FM would be concerned with the core activities of estates and property services, technology now enables FM to encompass day-to-day operational activities, from what meetings are going on throughout a building to what hot food the restaurant is offering today.


“As its role has expanded to


business processes, CAFM has the ability to integrate finance,


HR and other strategic management software packages in one interface, along with services provided by external suppliers.”


We’re seeing working environments where employees walk into a building, tap their ID card and the systems know where they work, which floor, have the lights on ready for their arrival and their phone configured with their personal contacts. This saves a huge amount of time and energy (for the employee and actual electricity). It all seems simple but there is a huge amount of integration and automated process going on in the background.


As its role has expanded to business processes, CAFM has the ability to integrate finance, HR and other strategic management software packages in one interface, along with services provided by external suppliers. This has led to it becoming a powerful organisational tool and


28 | TOMORROW’S FM twitter.com/TomorrowsFM


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