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COVER STORY


A CHANGE


onitoring of its nationwide cleaning operation, they turned to SmartTask, ased mobile workforce solutions.


contracts are being serviced, so can better manage service delivery and quickly address any workforce issues. Atlas FM is currently providing some of its customers with a web portal where they can view details of completed work as well as track ongoing performance.


“The responsiveness of SmartTask – especially their technical support team – gives us total peace of mind that we have selected the right workforce management solution. Their commitment to making it work for us is fundamental to the successful roll-out of the project and ensuring the software meets our needs now and in the future. We are also working closely with SmartTask to identify potential enhancements that will ensure it meets the needs of our cleaning operation now and in the future,” concluded Jamie.


Paul Ridden, CEO of SmartTask said: “The growing presence of SmartTask within the cleaning and facilities


www.tomorrowsfm.com


management sectors is based on our ability to understand the needs of our customers and translate this into useful employee scheduling and mobile workforce management functionality. The success of our highly adaptable, scalable and affordable cloud-based solution with services providers such as Atlas FM is clear recognition of the value it is already providing to the marketplace.”


SmartTask is an advanced and simple-to-use employee scheduling and mobile workforce management solution that enables companies to better plan and manage their workers, so they are at the right place, at the right time. SmartTask combines intelligent rostering, live monitoring and integrated proof of attendance across both static and mobile teams, making it the ideal tool to improve operational control, enhance customer satisfaction, and support duty of care to staff.


www.smarttask.co.uk TOMORROW’S FM | 21


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