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stressor to a greater or lesser extent, it’s important to create quieter zones for those that need them, especially for concentrated work or deep reflection and contemplation.
The 4Cs These are not the only working behaviours offices need to facilitate though. At Osmond Ergonomics, our conversations are often framed by the four core working behaviours – Contemplation, Concentration, Communication and Collaboration – the 4Cs.
When it comes to the latter two, there are clearly benefits to a bustling, open, dare I say it, even slightly noisy shared working environment.
By contrast, from an individual’s perspective, a private, quiet space can feel more productive – but in terms of the collective productivity of an organisation, being able to tune into co-workers provides many opportunities to both learn and teach.
In the office, that clever filter that allows us to pick up our own name spoken across the room when we’re unaware
of everything else in that conversation can be put to good use. By tuning into a discussion about a client you’re knowledgeable on, for example, you can chip in with information and resolve issues instantly. Such friction- free interactions boost productivity and are especially useful supporting the steep learning curve of junior team members and those new to the organisation.
In a bustling office, you can acquire the shared language of your team, identify where knowledge and experience lie, learn from the tone and approach of colleagues, and pick up how to handle different situations. This learning by osmosis is a powerful yet effortless mechanism for assimilating the culture and values of an organisation – much harder to do without exposure to office ‘noise’.
Like anything else there is no one size fits all and so much depends on the nature of the work and the nature of the individual doing it – but noise certainly isn’t your enemy. By taking it into consideration in a working environment, and creating both quieter and busier zones, a balance can be struck, optimising both individual and collective productivity.
https://ergonomics.co.uk
58 | TOMORROW’S FM
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