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WHAT’S NEW?


IMAGEHOLDERS LEADS WITH SMART HOTEL


TECHNOLOGY imageHOLDERS, a specialist in self- service kiosk B2B IOT innovations, has announced its smart hotel technology. The interactive self- service kiosk will provide hotels and guests a streamlined, 24-hour, and secure service.


Smart hotels are one of the fastest trends in the hospitality industry. Self-service devices and connected appliances and amenities create a completely seamless experience for the guest, as well as a powerful business model for the hotel owner.


In keeping with this industry trend, imageHOLDERS is launching its range of connective technology, including self-service kiosks, POS systems, tablet kiosks, connected room utility technology and digital displays. This range has a wealth of benefits:


Efficiency: The kiosks not only improve the speed of existing check- in and check-out services to reduce queues and ensure a smooth flow of guests in lobbies, but they also provide an around-the-clock service in the reception area. Furthermore,


this move towards self- service technology also reduces human error, leading to a more consistent and cost- effective solution.


Guest service opportunities: imageHOLDERS kiosks provide guests the option to buy upgrades for their holiday simply and efficiently. This in turn increases opportunistic sales and overall revenue for hotels. The kiosks also offer an easy system for guests to leave feedback, imperative for hotels to understand their customer needs and facilitate marketing and any necessary improvement.


Connectivity: Most impressively, imageHOLDERS kiosks utilises internet-connected devices to create a completely seamless experience for the guest. Devices including lighting, the mini fridge and heating, can all be connected to one device or network for the guest to manage personalise aspects of their stay and hotel room to their preference.


Health and safety: More now than ever, health and safety at the forefront of guests’ minds. imageHOLDERS self-service kiosks can be fitted with anti-microbial


screen protectors to reduce the build-up of bacteria and germs. These screens are more resilient and can be cleaned with stronger detergents.


Products: Available in the range are counter mounted, wall mounted and freestanding tablet enclosures, as well as larger computer kiosks and 42-inch Totem self-service kiosks.


CEO Adrian Thompson had this to say: “We are always looking for ways to cater for customers and the hospitality industry is particularly hungry to rebound post-pandemic. Our updated interactive self-service kiosks will ensure hotels and guests have access to a streamlined, 24- hour, and secure check-in service using state of the art technology.”


www.imageholders.com COMPASS EMBRACES


ELECTRIC VEHICLE POLICY Compass Group UK & Ireland has adopted a 100% electric car policy for all new fleet cars. The move will provide over 500 employees with the opportunity to order an electric vehicle (EV) by the end of the year.


Around 900 employees entitled to company cars will be offered the opportunity to switch over to electric vehicles by May 2024 at the latest. Compass has also taken an active role in improving access to charging points – funding installations at colleagues’ homes and installing points in UK offices in Birmingham and Chertsey.


The rollout of EVs has started with those who have high mileage and


18 | TOMORROW’S FM


the longest leases, so that the implementation has the biggest impact on emissions immediately.


Compass is also increasing the number of charging points at client sites. This announcement follows the Government committing an additional £620m to electric vehicle charging infrastructure and targeted grants, as part of its Net Zero strategy.


Ian Cranna, Future Food Offer and New Channels Director at Compass Group UK & Ireland commented: “COP26 has again brought into focus the necessity of taking action to reduce and reverse climate change and we are proud that our market leading Net Zero commitment and Roadmap to Net Zero outline how we will make our contribution to this


effort. Our move to 100% electric fleet vehicles is an important milestone towards achieving our goals in partnership with clients, suppliers and employees.”


Ian Murphy, Managing Director, Foodbuy (Compass’ procurement business) said: “We’ve worked with our car partner, to research a comprehensive and forward-thinking policy and range of cars that suit our peoples’ needs – this is an ambitious and significant investment. Our next step will be to look at our vans across the business – we’re already tracking activity and mileage to assess the viability of moving them across to electric vehicles, so we hope to make progress in this area very soon.”


www.compass-group.co.uk twitter.com/TomorrowsFM


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