Smart Tech FM Platform by Fairview Facilities Management
About this Product/Service
Fairview Facilities Management (FFM) deliver exceptional solutions to industrial, food manufacturing and clinical sectors in both the UK and Ireland.
In addition to providing established services, FFM places great emphasis on innovation and has invested heavily in the latest technologies. These range from straightforward methods to reduce waste and energy, plus more complex solutions to maximise customized efficiencies. Employed strategically these developments have, in particular, steered manufacturing customers to new ways of working, maximised labour outputs and streamlined processes.
Company Profile
Operating in the UK and Ireland, Fairview Facilities Management’s senior team has over 40 years of experience covering a wide range of different market sectors within the FM arena – from premium offices and retail, to manufacturing and clinical.
Fairview FM’s guiding values of openness, innovation and responsibility are reflected throughout its operations, enabling us to deliver consistently exceptional services.
FFM is customer focused, takes a consultative and ‘right first time’ approach, and offers flexible, yet tailored solutions. FFM’s UK-based 24hr help-desk – manned by FFM staff – ensures service disruption is kept to a minimum in the event of an emergency, at any time.
Company Contact
info@fairviewfm.com 020 3370 3146
https://www.fairviewfm.com
Utilising its Smart Tech FM FM Platform, FFM will potentialise cost savings. A due diligence process reviewing current services and achieved savings is evidenced in our client testimonials.
The Smart Tech platform drives productivity and enables integration of data and business systems into scalable specific solutions, smart workflows, and task automation which subsequently drive improved, integrated business services.
FFM’s fully integrated smart Mobile Solution provides staff with instant real- time access to important information to help them complete tasks and the specially designed portal gives customers 24/7 access to their business profile. The technology stack solution suite brings all this together in a single portal enabling optimal service delivery through smart workflow and task automation.
FFM’s software solution means clients eliminate paper-based forms, data entry and time-consuming back-office activities, and, in exchange, gain all the benefits of a digital real-time experience – reducing costs by 15-20% - increasing productivity by up to 35%.
Measurable improvements in SLAs
FFM’s innovative Smart FM Tech Platform creates the opportunity to measure and build on successes, deliver more efficiencies and continuous cost savings.
FFM Managing Director Ben McCauley said: “FFM has improved service levels and brought major efficiencies to one of our client sites – compared to the previous service provider – this resulted in cost savings of nearly 15% year on year. This enabled us to pass on the London Living Wage to all staff at no extra cost.
“When it comes to waste management, the Smart FM Tech Platform enables real-time live reporting relating to the types and quantity of recycling. This allows us to pursue continuous improvement. Data is reviewed monthly with our stakeholders to identify areas of greater efficiency – ranging from team help and education to space allocation.”
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AWARDS 2023 39
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