FM & TECHNOLOGY CAFM TO THE RESCUE


Karl Broom, FSI Territory Sales Manager, reveals the ways CAFM can help businesses manage new patterns of working within buildings and spaces as we move beyond the pandemic.


The challenges created by COVID-19 shone a spotlight on the essential role that FM professionals and the CAFM technology that they harness, play in how companies function day-to-day. Even at the height of lockdown, these were vital in facilitating remote working and mobile processes that maintained business continuity.


However, we are now entering a period of optimism, as more and more businesses prepare to reopen after months of isolation. While this is great news it presents another challenge that FMs will need to address in moving forward: building peoples’ confi dence. But it’s a challenge for which the CAFM solution at site can step in, to help with managing new patterns of working which may be different to before, but can still be achieved.


Meeting reservations about reopening There are many people out there incredibly excited at the


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prospect of returning to their workplace; to catch up with colleagues face-to-face rather than through a screen and escape the confi nes of their home offi ces and enjoy a welcome change of scenery.


Yet, the excitement of some is tempered by anxiety about reopening. This could be for a variety of reasons: fears of catching COVID-19 – a 2020 survey by Aviva revealed that 44% of workers were fearful of virus transmission from colleagues; hesitance of meeting colleagues after a long absence – especially challenging for those hired during lockdown and have never entered their workplace or met co-workers in person; and, diffi culties adjusting to new routines after becoming accustomed to remote or fl exible working.


These are the groups who will need the most reassurance that their environment will be safe upon returning to the workplace, secure and comfortable. FMs and their CAFM


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