WHAT’S NEW?
PROFESSOR MARTIN GREEN EXPLAINS HOW TO RUN A
QUALITY CARE HOME In the last few months, we have seen a lot of the restrictions that were associated with the Covid-19 pandemic being eased, and care homes now have to rebuild relationships with their local communities.
Running a care home is a complex and challenging role, but at the same time, it is one that gives a lot of satisfaction. Care home managers and their teams can feel so proud of the fact they give people a good life.
The essence of delivering high-quality care is to start with the resident and to make them the centre of everything that goes on in the care home. That said, there are a number of key activities that must underpin that quality of care, so that people can be assured that the care home is safe and well run.
Social care is a regulated sector, and there are a range of things that care providers must do to be compliant with the standards set out by the Care Quality Commission, which regulates care services. In recent years there has been a great focus on infection control and ensuring that care homes remain safe and are not susceptible to Covid-19 and other communicable diseases.
In many ways, the care sector had an advantage at the start of the pandemic, in that we were quite used to dealing with infectious diseases and every year we did have to make plans for a flu outbreak, or indeed viruses such as Norovirus, both of which can cause significant problems if they are contracted in care homes.
Understandably, in recent years the Care Quality Commission has focused on safety and infection control, and these are key elements of ensuring the safety of the residents. Beyond that, there are a host of other quality assurance measures the care homes are required to comply with in order to give assurance that they are delivering high-quality care.
As care providers start to ‘build back better’ aſter the Covid pandemic there is a lot of emphasis on infection control, hygiene, and cleaning regimes. Providing a safe and clean environment has always been one of the most important aspects of delivering high-quality care and the pandemic has only sought to reinforce this in the minds of residents and their families. Any care provider who is now thinking about the next phase of developing their service has to put infection control and cleanliness at the very heart of quality care.
Care homes are not hospitals and one of the things that people are very concerned about is how these environments remain homely, while still having the assurance of hygiene and cleanliness. This is why many care homes turn to familiar cleaning products, because they know that they are assured of the highest standards of hygiene, cleanliness, and infection control – but at the same time, there is familiarity for residents and staff of recognised brands.
Trusted brands such as Fairy Professional, Ariel Professional, and Flash Professional not only give the familiarity of smell and ease of use, but they are also rigorously tested and if
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used to the manufacturer’s instructions, can provide the highest levels of infection control. When used according to instructions, Flash Professional Disinfecting Multi-Surface Cleaner, has been proven to kill 99.9% of bacteria and viruses, including SARS-CoV-19, which causes Covid-19.
All the P&G Professional suite of products are rigorously tested, and because they are proven to work at lower temperatures and have more concentrated formulas, they are also better for the environment and reduce waste and energy usage – both major concerns for the care sector.
With so many things to worry about and so many legislative requirements to adhere to, one thing that can be such a great help to registered managers in care homes is the knowledge that their cleaning products will ensure the hygiene and safety of their service. Tried and tested products mean care managers have one thing less to worry about.
Professor Martin Green OBE is an Expert Advisory Council member for P&G Professional and the Chief Executive of Care England.
https://pgpro.co.uk/en-gb/ - 5 -
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