CONTRACT CLEANING
Cleaning solutions perfectly matched
Matt Kuwertz, Commercial Director at Principle Cleaning Services, discusses why a ‘one-size-fits-all’ approach doesn’t deliver the level of quality and efficiency that today’s buildings demand, and considers some of the key elements of a bespoke cleaning strategy.
In today’s fast-moving world, it would be easy to offer cleaning quotations based purely on the space involved. After all, square footage provides a figure quickly and applying generic productivity rates could be regarded as an effective way of generating an annual cost. However, that’s not what we consider to be bespoke cleaning.
A truly tailor-made cleaning contract considers far more. It asks many questions in order to create a solution that’s fit for purpose, ensuring that cleaning services align with how the space is to be used, its specific requirements and the expectations of its occupiers.
The first step in delivering a bespoke cleaning strategy is identifying client needs. It’s about asking the right questions, not just how large an area is but, for example, what type of traffic does it get, what kind of materials and finishes are on site, are there hygiene-sensitive or high-security areas such as laboratories or data centres, or specialist equipment involved and what time of day is cleaning most appropriate?
These deeper insights help to form a complete picture of operational needs and usage patterns. From this, we can develop a cleaning specification that’s not only effective but also efficient and adaptable, and delivers in a number of key areas, such as innovation, technology and sustainability.
Modern buildings come with a wide range of finishes, from polished marble and high-gloss flooring to silk walls, stainless steel surfaces and delicate artwork and sculptures. Each of these materials requires specific cleaning products and methods to avoid damage and to maintain appearance and longevity. To facilitate this, cleaning operatives need to be trained appropriately with schedules adjusted to minimise disruption and specialist equipment matched to the surfaces in use.
Building density also plays a significant role. How many people occupy a space and how they move through it are key factors. Higher footfall areas typically need more frequent cleaning, especially communal areas such as shared spaces, public realm or restrooms.
The integration of smart building technology is changing how we approach cleaning solutions. Sensors, for example, to monitor washroom use, can track real-time data on occupancy, usage patterns and even air quality. This data can be used to adjust cleaning schedules dynamically as part of a needs-based cleaning strategy, delivering cleaning services and consumables as and where they are most required.
This approach not only improves efficiency and ensures cleaning resources are deployed where they’re needed
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most, but it also enhances user experience by keeping high touchpoint areas clean throughout the day. Flexibility is key – cleaning teams need to be adaptable and ready to respond to the real-time use of the space rather than having a fixed schedule.
The use of cobotics is another area where a bespoke approach can deliver significant value. Rather than replacing cleaning operatives, cobots support them by taking on repetitive, time-consuming tasks such as floor scrubbing or vacuuming large open areas. This allows cleaning teams to focus on more detailed work, high touchpoints or specialist tasks.
The key to adding cobotics to a cleaning contract is understanding where they bring value. For example, cobots are perfect for buildings with wide corridors, open-plan offices or large reception areas, where they can work efficiently and unobtrusively during the day or night. In tighter or more irregular shaped environments, the need for human interaction is still essential. A bespoke cleaning contract will determine the right balance – matching the technology to the task rather than deploying it without a clear plan.
By asking the right questions, leveraging data through smart sensors, understanding where cobotics provide value and creating specifications based on the materials and dynamics of the space involved, service providers can deliver cleaning solutions that are responsive, intelligent and highly effective. In a competitive environment, buildings that are maintained through bespoke cleaning strategies don’t just look better, they operate better – cleanliness then becomes an asset, rather than just an operating cost.
www.principleclean.com
x.com/TomoCleaning
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