shows, early departures or lone worker health and safety.
Data capture connectivity: Irrespective of environment, a cost-effective method of data capture is possible via a number of different devices. From conventional landlines, SIM phones, a smartphone mobile app, SMS text, to biometrics or self-service tablets.
Streamline back office administration: It’s possible to simplify administration with automatic schedule approvals. These will help managers and payroll to manage by exception with hierarchical views and approval workflows.
Full accountability provides transparency: An analytics platform can provide advanced automated reporting, bespoke reporting and dashboards, and capture real time data on site performance, quality and compliance. This means you can establish KPI metrics, which in turn, enable you to make informed decisions. Contract or site-based audits can be made available when logging in, and you can quickly build audit questionnaires with RAG statuses, scoring metrics, yes or no answers, free text responses, photographs and signature authorisations.
Accurate auditing: Workforce management isn't just ensuring and validating attendance, it’s about ensuring a quality service delivery. Onsite and activity-based auditing ensures that all contract KPIs are being met and penalties are minimised.
Payroll accuracy: Avoid payroll queries and discrepancies by effective daily management of actual attendance versus planned. This empowers your workforce and reduces conflict. If you can automatically highlight the staff that regularly turn up for work on time, and those that are there until the end of their shift it completely eliminates the need for timesheets, streamlines budgeting, improves contract reporting and in turn increases employee engagement and wellbeing.
In the UK cleaning sector, the need to ensure contract compliance, validate service delivery and automate key processes has never been higher. Soft FM service providers can manage the employee lifecycle of hundreds of cleaning operatives in a sector that has a notoriously high staff turnover rate. By eliminating uncertainty and having information available real-time, it’s possible to free up time for managers to make the best possible decisions, streamline processes, achieve optimum levels of productivity and boost long-term profitability.
Embracing digital in a business can be a powerful differentiator for SME FMs. There are a growing number of digital-only businesses with models based on immediacy, lower cost and detailed, real-time analytics. They are leaving their old-school analogue and paper-based competitors behind. It’s easy to see why business models based on a digital platform appeal to users – there’s much less admin (a world without paper-based timesheets), and it’s far more responsive.
Even the smallest cleaning company, which may feel that in-depth analytics are not needed, can benefit from reduced paperwork, greater payroll accuracy, and the ability to run cleaning contracts digitally. Robust analytics available at each step will help you to make better business decisions. By recording key data, performing analytics, and even providing predictive insights, it’s clear that automation at each stage is extremely powerful. By facilitating the employee journey through automation, from onboarding, to flexible rostering and real-time attendance verification, all the way through to accurate payroll, we can collectively raise standards and transform softer FM services from reactive to proactive and predictive.
You can download ‘A Cleaning Contractor’s Guide to Workforce Management Technology here.
www.ezitracker.com
“By automating many of your current tasks and workloads, you will have more time to develop your business and win more work.”
www.tomorrowscleaning.com
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