https://www.ezitracker.com/whitepaper-guide-workforce-management-technology?utm_campaign=wp1_TCL_DPS_July&utm_medium=Article&utm_source=TCL&utm_content=&utm_term=
Better business tech
Automation is transforming the effectiveness of contract cleaning. Christian Berenger, Managing Director of Ezitracker Workforce Management, looks at how automation is possible at each stage of the employee lifecycle.
Most cleaning contractors are involved with all stages of the employee lifecycle: recruitment, onboarding, development, retention and exit. Multiply this by the number of employees you process, and the day to day people management process is a complex task.
By integrating automation, and embracing cloud-based information intelligence, efficiency and productivity measuring and monitoring can get a whole lot easier. It’s entirely possible to move away from stacks of paper and an overflowing inbox.
While key elements of the employee lifecycle, such as interviewing and performance reviews will always need human interaction, it makes sense to automate the more data-driven tasks such as staff tracking and performance measurement. A good workforce management system goes beyond just time and attendance monitoring. It will take care of the data and analytics, allowing managers to measure employee experiences at every stage of the employee lifecycle and establish benchmarks to measure future performance.
By collecting this data automatically, and in real time, managers can identify non-performers and those with low engagement issues at each step of the employee journey.
By automating many of your current tasks and workloads, you will have more time to develop your business and win more work. You can automate the new employee onboarding process, the employee review process, and
pretty much any other repetitive operation that takes up time and keeps you from utilising your workforce and innovating.
Onboarding: At the beginning of your employee’s journey, they will be welcomed to the business and key departments are alerted of a new recruit. A field-based onboarding tool empowers the employer to capture employee-centric data for recruitment. Capturing and notifying departments of a new starter is imperative in a fast-paced market. How much paperwork does the onboarding process generate? Processes include the right to work, proof of identity and address, photographic evidence, notifications to departments for DBS checks, references, contracts of employment and lots more.
Effective scheduling: Once you’ve onboarded your new employee, you can effectively roster your staff. A simple to use contract/site-centric rostering tool should allow you to quickly build rosters by assessing geographical availability, personal availability and site/contract-based skill sets, whilst reducing absence and enabling a good work-life balance. This rostering element means you can quickly and easily identify variances in actual versus budgeted hours in real time, allowing you to take proactive measures in order to maintain contract profitability.
Proactive attendance: Using SMS or email alerts proactively reminds your staff of upcoming shifts or hourly check calls whilst also receiving alerts for lateness, no
“Even the smallest
cleaning company can benefit from reduced
paperwork, greater payroll accuracy, and the ability
to run cleaning contracts digitally.”
58 | AUTOMATED SYSTEMS
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