14:30 A roadmap towards sustainability
James Lee, Council Member – Cleaning & Hygiene Suppliers Association (CHSA)
Having surveyed members to understand where they are today, the CHSA is now developing a roadmap towards
sustainability: this presentation will present the research and outline the roadmap.
15:00 Harnessing the power of sustainable cleaning
Steve Courtney, Product Specialist – Robert Scott
Find out more about the latest in sustainable product development and
chemical-free cleaning systems that are reducing costs and single-use plastic waste, as well as cutting carbon emissions.
15:30 – 17:00 Live product demonstrations: The latest in Advanced Scrubber Dryer Automation
Thursday 7 April 10:00 Hidden in Plain Sight
Fiona Bowman, Senior Facilities Manager – Employers Initiative on Domestic Abuse (EIDA)
EIDA ambassador Fiona will tell her
inspirational story and identify some of the signs that colleagues may notice, giving some
hints and tips on how your business can better support staff experiencing or perpetrating domestic abuse.
10:30 Cobotics: What is it and why should we embrace it? Tibor Killi, Managing Director – Killis
Tibor will look at how collaborative robotics can ease a human-intensive workforce, freeing up valuable time and making cleaner, healthier spaces.
11:00Morning Keynote: The Last Mile
Jonathan Weiss, Commercial Director of B2B – Reckitt
Katy Slater, Regulatory Director of New Growth Platforms – Reckitt During this panel, the presenters will
unpack the psychology of consumer behaviour, how people instinctively interact in
shared spaces, alongside actionable advice so businesses can ensure patrons and staff remain vigilant at the last mile of a comprehensive hygiene solution. Reckitt will also share learnings from COP26, where it supported the conference.
11:30 Buyer beware: the rise of unscrupulous traders… and how to spot them
Lorcan Mekitarian, Chairman – CHSA
Lorcan will use examples of unscrupulous behaviour to help buyers understand the challenges, and learn the questions they need to ask to make sure they get products that are fit for purpose.
12:00 Fireside Chat: Training and delivery styles for cleaning service providers
Neil Spencer-Cook, COO – The British Institute of Cleaning Science (BICSc)
Denise Hanson, Head of Technical Services – BICSc
Lorraine Davis, Chairman – BICSc
Soo Bartholomew, Deputy Chairman – BICSc
An expert panel will cover the importance of training and look at the delivery methods that are available within the sector.
12:30 How a good marketing strategy can help grow your business
Suzanne Howe, Managing Director – Suzanne Howe Communications (SHC)
Neil Nixon quizzes Suzanne Howe about different marketing techniques that can be employed to have a positive impact on winning and retaining customers.
13:00 – 15:00 Live product demonstrations: The latest in Advanced Scrubber Dryer Automation
www.tomorrowscleaning.com
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