MEMBER NEWS
PAB Languages ensured messages weren’t lost in translation with free lockdown offer
Translation services firm PAB Languages has stepped forward during the pandemic by offering free support to ensure organisations could share vital information about Covid-19 with non-English-speaking staff and those for whom English is a second language. The Nottingham company very
quickly recognised the importance of serving and supporting communities during the pandemic and, in March, began offering a free translation service of precautionary coronavirus-related material to businesses and organisations for internal use. The organisation felt it was important to share its expertise in the way it knew best – helping to ensure that critical health and safety messages were not lost in translation. Since March, PAB Languages has
translated more than 20,000 words from English into foreign languages as part of the complimentary offer, equating to almost 100 Covid- related messages, social media posts, text messages, public posters and signage.
With its staff working from
home, the company translated a range of important public health and safety materials into 11 different languages, including Bulgarian, French, Italian, Polish and Romanian.
‘We could see that guiding employees through the Covid-19 crisis, ensuring they felt informed, engaged, reassured, motivated and valued, was one of the challenges employers faced’
PAB Group chief executive Iwona
Lebiedowicz said: “We could see that guiding employees through the Covid-19 crisis, ensuring they felt informed, engaged, reassured, motivated and valued, was one of the challenges employers faced. Regardless of their nationality or
key role in helping them to provide vital information to entire teams and ensured an inclusive approach at what was a challenging time for the community. Joanna Taylor, of EE UK Services,
was one of the free support recipients. She said: “We would like to say a big thank you to everyone involved in providing this free Covid-19 related translation service. I am super impressed with the service and turnaround times. The PAB team has certainly de-stressed us in helping with the situation.” Another recipient, Boston
Iwona Lebiedowicz
type of employment contract, more than ever, all employees need communication, empathy and connection.” The free support was
appreciated by companies and organisations, including councils and firms working in the food sector, farming industry and the medical profession. It performed a
Borough Council's communications and marketing lead Emma Staff, added: “We would like to acknowledge the invaluable help we have received from PAB Languages. The team of professional translators has enabled us to get key messages out to all of our residents in multiple languages.” In addition to offering the free
translation service for eligible Coronavirus material, PAB Languages has also been taking part in free online events to support and guide businesses.
business network November 2020
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