Meg Jamison, CMP, Manager, Corporate Events Ricoh USA, Inc., Malvern, PA


Anticipated top trends for 2020: Strict evaluation of return on investment (ROI) regarding meetings, events and trade shows by tracking and proving results. No longer will events/shows be budgeted for the following year without proving the ROI just because they have always held or participated in the event/show in the past. Budgets across the board are lower.


Jamison’s wish list for the industry in 2020 and beyond: That management realizes that face-to-face meetings and participation in trade shows (networking, education, training, reward trips, brand awareness) are invaluable to attendees and that these events shouldn’t be based strictly on the ROI (dollar).


Terri Hegyi, Director of Meeting Event Management ONE-CALL Concierge Specialist, Ewing, NJ


Anticipated top trends for 2020: Continue to have a big impact with digitalization technology. Event apps for meeting and event planners will be a major platform for sourcing destinations. Using new technology, virtual and social media will allow attendees remote access in order to immerse more attendees as a way to experience destinations. (Although, personally, I prefer the direct one-on-one in-person meets and on-site visits before making decisions on host locations.)


Hegyi’s wish list for the industry in 2020 and beyond: Being able to have one contact to access all of one’s meeting planning processes when sourcing versus having to meet with individual heads of departments as a way to streamline. Also, the hotel industry needs to offer and involve CVB services more often to planners, no matter the size meeting that is being planned. Having such a partnership would benefit all involved in executing a more collaborative experience.


Rob Carachilo, Principal and Event Producer Roberts Event Group, Philadelphia, PA


Anticipated top trends for 2020: The continuation of


festive lights, outdoor looks, vibrant colors, along with “wow moments” as part of an event.


Carachilo’s wish list for the industry in 2020 and


beyond: Extended stays for travelers to experience more leisure activities within the region.


2­ 0 January­z February­2020


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84