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UNIVERSITY


who can’t access NHS services. As part of my role, I can not only do clinical assessments on short-term conditions, but can also help to signpost them to other relevant healthcare professionals.


‘The fact that our demographic is significantly younger than the normal community pharmacy means that our dispensing is relatively light, leaving us more time for consultations. We are actually funded as a rural small pharmacy which basically means that we are an essential small pharmacy. This type of pharmacy is usually seen in rural or socially deprived areas, but the nature of our demographic means that we have just enough NHS business to remain viable and so we focus on the consultation side of the business.


‘In terms of the conditions that we most commonly see, obviously, with the age of our patients, we don’t see many heart problems, type 2 diabetes or chronic conditions.


‘What we do see, however, is a lot of asthma and an increasing incidence of depression. I would say on reflection that that is actually our biggest area of concern. Again, given


the demographic, today’s students are under so many pressures - study, money, relationships – so it’s perhaps unsurprising that depression and anxiety are rife.


‘I think that, as pharmacists, we are in a perfect position to not only spot the early signs and symptoms of mental health issues, but to intervene and signpost to relevant mental health services. As such, I spend a lot of time providing advice on lifestyle changes that can help with mental health issues, such as improving sleep, hygiene etc.


‘I also deal a lot with gastric problems, most of which are linked to lifestyle. Irritable bowel syndrome, for example, is a major problem among the students.


‘Naturally, changes that occur in society are reflected in the patients, who use the pharmacy services. At Stirling, for example, we now have a small transgender population and we have to provide a service that is accessible to all. For that reason we pay great attention to detail in such matters as using the patient’s preferred name. Such steps are all vital in ensuring that our pharmacy is


designated as a ‘safe space’ in which we can provide one-on-one time for the patient’s needs.


‘The students’ various interests are also reflected in the services that we provide. Obviously many of the students will be involved in travelling and so our travel clinic is perfect for this demographic. Similarly, the fact that the students live and work in close proximity means that the private flu vaccination has a high take-up. Both of these clinics suit the style of the patient base that we service.


‘In addition to the walk-in clinic, our UTI drop-in service is also very well utilised. This has been running for about a year now and is part of the Forth Valley pharmacy initiative. Since our demographic tends to be sexually active we do quite a bit of work in areas such as emergency contraception.


‘By and large, university pharmacies are relatively rare. The University of Edinburgh has one that is owned by the university itself, and I believe that there are one or two down south, so our pharmacy is relatively unique. As with other community pharmacies, we’ve seen the nature of the work


change over the past 17 years. When we took over this pharmacy, community pharmacy was just about dispensing. That was reflected in the business hours of the pharmacy that we initially took over. At that point it was only open on a part-time basis. The fact that we’re now full time five days a week shows how much pharmacy today is about services under the NHS umbrella.


‘I think one of the main advantages of a university pharmacy is that it provides sheer convenience for the students – and indeed for the staff and those visiting the university. We also see a lot of people, who attend the university for conferences etc, so it’s a very eclectic mix.


‘Working in a university pharmacy is definitely never dull! The only down side I would say is that there tend to be more ‘quiet times’ than most pharmacists would be accustomed to – particularly given the length of holiday periods , when the university is all but deserted - but they give us a terrific opportunity to get caught up on our CPD!’ •


RESEARCH


AYMES INTERNATIONAL SHAKES


UP READY-TO-DRINK MARKET IN A POWERFUL STATEMENT OF INTENT, POWDER ONS MARKET LEADER AYMES, LAUNCHES A 2.0KCAL, RTD ORAL NUTRITIONAL SUPPLEMENT THAT WILL BE 13%1


CHEAPER PER SERVING THAN ITS NEAREST COMPETITOR.


Available at £1.82, each serving contains 400 calories, 28 vitamins and minerals and 16g of Protein. Natural flavours and a smooth formulation deliver 91% patient compliance2


.


In 4 years AYMES has grown from a zero base to become the market leader in the provision of ONS powder shake products to the NHS.


Since its launch, AYMES has secured more than £35.5m in total savings for the NHS. The equivalent of 88,750 days of additional hospital beds.


These savings have been made due to the combination of direct savings from prescribing AYMES products over competitor products and competitors dropping their prices in response.


AYMES estimates that a further £ £1,808,5363


potential savings can


be made by the NHS switching from current 2.0kcal providers to AYMES.


Samples can be ordered by Healthcare Professionals at aymes.com, a direct-to-patient service is also offered.


AVAILABLE IN 3 NATURAL FLAVOURS 400 CALORIES PER SERVING 91% PATIENT COMPLIANCE 28 VITAMINS AND MINERALS HIGH IN VITAMIN D


A SOURCE OF PROTEIN, CALCIUM AND SELENIUM GLUTEN FREE


SUITABLE FOR VEGETARIANS 1. Compared with Fresubin 2.0kcal at £2.10 per serving 2. Data on file 3. Based on latest annual prescribing data


To arrange a meeting with an AYMES local Partnership Manager send an e-mail to customercare@aymes.com or call Customer Service on + 44 (0) 845 6805 496.


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