Sponsored by: Crisis Skylight


Telecoms system gives businesses total control


A cloud-hosted telephone system which gives businesses total control of company telecoms has been developed by West Bromwich telecoms specialist, Midshire. HostTX (Hosted Telephone Exchange) has been launched by Midshire, the industry-leading office telecoms provider, and the system means that calls can be made and recieved from any location via an internet connection. No equipment has to be located in the user’s office apart from the desk handsets and the system is suitable for businesses of all sizes.


‘The Hosted PBX market is saturated with the same solutions’


Midshire’s Marketing Manager Jamie Callaghan


said: “As an example, you could take your phone home with you at the end of the day and plug it into your internet connection. You can then make calls as if you were still in the office, presenting your office telephone number. This is great for flexible working and staff who are rarely in the office.” HosTX comes with a Telephone System Portal, so management teams can report on call statistics and also create ring groups for different departments. This gives the business complete control of telecoms. Mr Callaghan added: “With today’s workforce becoming more and more mobile, the businesses


Jamie Callaghan


telecoms infrastructure needs to be flexible to deal with the changing market, whether working from home, abroad or in the office. “The Hosted PBX market is saturated with the


same solutions, giving the end user little flexibility for their needs. However we believe this all changes with HostX. We’ve utilised Broadsoft’s many years of experience and technical expertise to create a hosted solution which is feature-rich and cost effective.”


Law firm launches school helpline


A Midland law firm has launched a legal helpline service to give schools and academies easy access to expert advice on employment and governance issues. Thursfields Solicitors’ new


Education Helpline Service will give education clients prompt specialist


support by phone and email for an unlimited number of issues. Lauren Hartigan-Pritchard, a


senior associate solicitor at Thursfields’ Worcester office and head of the firm’s education sector, said: “The changing structures of UK education means many schools


and academies are facing the challenge of having to deal with their own legal issues. Our new Education Helpline Service means we can help our clients to meet that challenge, working closely with them and offering robust, practical advice to find the best solutions.”


WMCA director of stategy appointed


Devolution expert Julia Goldsworthy has joined the West Midlands Combined Authority (WMCA) as director of strategy. The latest of mayor of the West Midlands


Andy Street’s permanent top-tier appointments, she has joined WMCA after leaving her role as senior adviser with professional services firm PwC. Julia was previously a special adviser at HM


Treasury during the coalition government, where she focused on public spending and public service reform. She has spent the last two years


working at PwC leading their market approach to devolution in England. She will be a key member of the executive team being assembled by the Mayor and led by incoming WMCA chief executive Deborah Cadman. Julia said: “Devolution on the


ambitious scale we are seeking will have far reaching implications for the region’s public sector, businesses and individuals. “There are exciting opportunities ahead


for the West Midlands, and I am delighted to have the opportunity to play a part in ensuring we make the most of them.” Deborah Cadman said: “I am very much looking forward to working with Julia. She brings an invaluable skill set to this role, with top level experience of Government and work in both the private and public sectors. Her expertise will help us understand the full


Julia Goldsworthy


potential of devolution.” The WMCA is also currently recruiting a strategic director of housing and regeneration and a director of skills and productivity.


Crisis


In our 50th anniversary year, we’re pulling together everyone and everything that’s needed to end homelessness. Join us by taking the Crisis


50/50 challenge. Sign up solo, challenge


friends or form a team. You just need to cover 50 miles in 50 days… and raise £50 getting there. From runners to riders,


swimmers to hang gliders, anyone can sign up and be part of the movement to end homelessness. If we all pitch in and share


the load equally, 50/50, we will end homelessness in Britain.


Challenge details


When Throughout September & October 2017 (Just pick your 50-day window)


Where Anywhere you want


How However, you want


Fundraising target £50


Homelessness ends with


donations, campaigning, fundraising and volunteering.


To find out more, contact Uzma Shaheen, our Regional Fundraising Executive for the West Midlands at uzma.shaheen@crisis.org.uk or 07814 770070.


October 2017 CHAMBERLINK 17


Business News


50/50 Challenge


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