Important holiday information
must pay for any optional meal arrangements and optional accommodation supplements (for example superior room supplements); all other children must pay ANY accommodation or other supplements in full.
5. Subject to availability, one £1 child place can be selected for each room booked. If there are no £1 child places left on your chosen holiday, the first child pays the standard child price.
6. Children count towards apartment occupancy levels, EXCEPT when allocated a £1 place.
7. Infants under two years of age on the day of return pay £49 on charter flights (subject to change). For scheduled flights, charges vary dependent on the airline, type of fare selected and the destination. Infant charges will be confirmed at the time of booking. These charges are for an infant sitting on an adults lap. See also Carriage of Infants (Your Flight section) for more details. Extra services required, cots, etc., must be paid to the apartment/hotel locally. See section on Infants for further details.
8. The full adult deposit must be paid for all children except infants. In the case of a £1 child place, the deposit will be deducted from the final holiday invoice.
9. Child ages you provide must be applicable to the relevant date of return. If a child is subsequently older on the date of return than originally specified at the time of booking, this may mean they no longer qualify for a child price and you will have to pay the full adult fare, plus any admin fees, before the party can travel. Please check carefully with your travel agent or us before booking.
10. £1 child places are limited in number, subject to availability and can be withdrawn at any time.
11. £1 child places cannot be combined with any other discount and are only available on charter flight holidays.
12. These conditions apply to Neilson charter holidays only.
Infants See also ‘Carriage of infants’ on page 289. Please note that in each property description we state the maximum number of occupants a room or apartment can accommodate; this number can include ONE infant unless otherwise stated. If you need to book more than one infant into a room, please contact us before booking, as enquiries will need to be made with the hotel/apartment manager. For any bookings made which exceed this stated maximum and for which we are advised cannot be accommodated, we reserve the right to pass on the cost of any additional/different rooms/apartments required to accommodate the booking. Please let us know when you book if you need a cot. You may have to pay a charge locally for this and any other special services or facilities you require. When you arrive, you should check that the cot is satisfactory. If not, you must let your representative or hotel know immediately. Certain hotels, resorts, tours and excursions may not be suitable for children or infants. You should read the brochure description carefully to make sure that they meet your needs. Our Reservations team will also be able to advise you if you are still unsure.
Extra charges - before booking
Our prices include an amount to cover our current fuel and other associated charges known at the time our brochure is produced. These charges and costs may change between date of publication of this brochure and the time of travel. We reserve the right to alter prices, for example we may introduce fuel supplements or add supplements if our aviation, security, taxes or insurance costs change. Please therefore check carefully the total costing, including any additional charges, with us or your Travel Advisor before you book.
Group booking conditions
These conditions are in addition to the Booking Conditions shown on pages 299-301. All group bookings are ‘subject to availability’ which includes respecting the right of hoteliers to decline single-sex groups or groups above a certain size.
1. All offers are subject to availability and the number of group offers per departure may be limited or withdrawn without prior notice. Group offers may be limited to selected properties / apartments in our brochure. Please ask for details.
2. Children do not count towards group bookings.
3. Free child places cannot be used in conjunction with group discounts.
4. Free places cover the basic holiday price current at the time of booking. Supplements for meals, under- occupancy, room facilities & insurance are excluded.
Intermediate
3 You use parallel turns on smooth blue runs You are able to comfortably link turns with and would like to improve your parallel turns rhythm and flow, with no traverse on either on more challenging terrain, including bumps, red and easy black runs
Advanced heel or toe side on all blue and easy red runs
4 You ski with a controlled parallel stance, You are able to comfortably link turns on most maintaining rhythm and speed control on terrain and in all snow conditions, including all runs
the terrain parks Visit
www.neilson.co.uk see your travel agent or call us on 0845 070 3460 293
5. The group must book exactly the same holiday at the same time. We may allow large groups to travel from different airports on application, in which case the free place will apply to the cheapest holiday.
6. Groups travelling for any duration other than 7 nights are on request.
7. Free places will be calculated on the final number of full paying adults travelling. Cancellation of group numbers may result in the loss of free places/group discount.
8. Free places for groups above 30 will be on request. Splitting large groups into smaller ones is not permitted.
9. Group offers are not available on scheduled flights, self drive, Eurostar services or accommodation only bookings.
10. All passengers must pay the deposit. A Group option can be held on brochured holidays for 7 days while deposits are collected, however this is dependent on availability.
11. All passengers’ names must be supplied 10 weeks before departure or at the time of booking (with deposits). Subsequent name changes will incur an amendment fee. When supplying passengers’ names, you must at the same time also confirm your rooming list - by this we mean who is to share a room with who. If you fail to do so, we will allocate rooms and cannot accept any liability if these arrangements do not meet with your approval.
12. Names may be required immediately at time of booking on some departure dates or destinations.
13. Group offers may not be combined with any other discounts or offers.
14. Any person who acts as the leader of a group (whether or not they travel on the holiday), shall be the 'lead name' with all the usual responsibilities associated with that role as set out in our booking conditions. In addition, the group leader shall be responsible for confirming all travelling passenger details to either the Travel Agent (when booking through an ABTA member agent) or directly to our Reservations department. They will be responsible for paying all sums that are payable in respect of the booking as a whole (including any amendment/cancellation charges), and for passing on accurately and in full to travelling passengers any and all information issued by the Travel Agent or us, including, but not limited to, passing on copies of our confirmation invoices and a copy of our booking conditions.
15. Low deposit for groups - reduced holiday deposits may be available for European charter flight based holidays only for a limited time after which a higher deposit amount will apply which will be advised to you at the time of booking.
Special arrangements for groups
Groups requiring special arrangements relating to flights (extra baggage, equipment etc), or in resort (extra room hire, transport etc) must be aware that any special arrangements are subject to availability and may incur an extra charge which will be passed back to the group for payment.
Added value & holiday extras Neilson snow guarantee
Anyone taking the Neilson Ski/White Horse Insurance is automatically covered for piste closure insurance at no additional cost. Should you choose a different policy, you should ensure that any other insurance cover must be at least of equal standard to Neilson/White Horse Ski Insurance. If you do not take the Neilson/White Horse policy, and your own policy does not contain its own piste closure provisions, you will not receive the benefits outlined below. Space on
Ability Level Skier
Complete Beginner
Beginner Intermediate 0 You have never skied before 1 You can ski in a cautious snowplough
transport provided by Neilson to other ski areas cannot be guaranteed, and if available, will be payable locally at between £10 and £30 per person per day.
Piste closure cover details – up to £500 (nil excess)
The piste closure covers you for up to £50 per day only for transport that we can arrange for you in the event that it may be necessary to transfer you by coach to another ski area if it becomes impossible to ski in your resort due to lack of snow or too much snow. If you have pre-booked your lift-pass, we will refund this to you in full in resort. This cover applies to downhill alpine skiing and does not cover cross-country skiing, nor does it apply to piste closure due to adverse weather conditions other than lack of snow or too much snow (eg. High winds). In the unlikely event that no suitable alternative area is available, you will be entitled to compensation on return to UK of £50 (up to £500) for each complete day you have been unable to ski. See page 298 for our insurance provider.
Ski Essentials and pre-bookable options
To make your arrival in resort easier we recommend that you pre-book equipment, lift passes and tuition. Unless prebooked, we cannot guarantee availability on peak dates. Once booked the price will not rise. Pre- bookings can usually be made up to 5 days before travel for European destinations and 10 days for Canada. After this you must book items locally. This brochure details the most popular items but please be aware that there may be more options available on the reservations system and in resort. Items are booked to start on the morning after your arrival. Should you wish to ski on the day you arrive, you will have to make your own arrangements. The prices shown in this brochure are from prices based on low season. Visit
neilson.co.uk for full details. The prices showing on the reservation system at the time of booking your ski pack items are the applicable ones, and may be higher or lower than the prices shown in the brochure. We reserve the right to increase prices at any time and to withdraw ski pack elements from sale. If you wish to cancel or amend items, you may do so up to 21 days before departure at a charge of £35 per person.
Ski & board packs
These ‘Packs’ combine a lift pass (usually a local pass), equipment and tuition and offer a saving compared to booking each item individually. They are only available to be pre-booked and are not available for purchase in resort. Packs cannot be discounted or combined with other ski pack offers.
Make sure you pre-book before you go - then your lift pass and tuition place is reserved and you’re guaranteed a great price! We promise that you’ll pay no more than you would have done had you waited and purchased your lift pass & tuition in resort. In the unlikely event that you did find a cheaper price for the identical lift pass or tuition* locally, we would refund you the difference in the local currency, there and then,
no questions asked based on the exchange rate of €1.14: £1; *Please note we work closely with our chosen ski schools and will not consider price matching against alternative ski schools operating in the resort. This promise is for regular group lessons only.
Lift passes - delivered to you in resort Lift pass & tuition
price promise
Pre-book with Neilson and we promise you won’t pay more than you would in resort - see page 293
Lift passes to all resorts offered in this brochure can be pre-booked. If you pre-book then you are automatically covered by our Lift Pass Price Promise (see above) AND your lift pass will be delivered to you in resort - saving you the hassle of a visit to the lift pass office. In some resorts there may be more than one type of lift pass available so please remember to specify at the
Snowboarder You have never snowboarded before
You are able to side slip on toe or heel side, sliding to the right and to the left on nursery slopes
2 You can link snowplough turns with speed, You are able to complete basic turns on heel control and bring skis together parallel at
and toe side that are connected with a the end of the turn on green and blue runs traverse on green and easy blue runs
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