DO RIGHT, AND...


Heartland was founded on the belief that business owners deserve a payment processing option based on honesty, transparency and fairness. Treat customers well and success will follow was a guiding principle, and the results have been apparent for nearly two decades.


To that end, Heartland introduced the Merchant Bill of Rights, a codified list of expectations as to how business owners should be treated. For sales professionals, these rights provide a standard for fair treatment—and peace of mind for you— knowing your customers are properly treated.


...KNOW YOUR RIGHTS


Customers aren’t the only group that Heartland endeavors to treat fairly. If treating customers well is a requirement for success, making a commitment to treat employees well almost guarantees it. Heartland is equally committed to doing the right things for its employees.


Just as the Merchant Bill of Rights allows Heartland sales professionals to know their customers are treated well, the Sales Professional Bill of Rights offers similar protections for them and their career. Tese rights serve as the foundation for countless Heartland programs.


10 | SPECIAL EDITION 2014/2015 SELLING POWER © 2014 SELLING POWER. CALL 1-800-752-7355 FOR REPRINT PERMISSION.


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