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IN BRIEF


TRIPADVISOR LOCATING ENGINEERING HUB IN IRELAND


International travel website TripAdvisor is to establish a new engineering hub in Dublin, creating 50 web engineering roles in the short term. To be located in the Silicon Docks


area, the hub will be the largest of its kind for TripAdvisor outside the US. It will be a centre for key engineering roles globally, working closely with TripAdvisor’s team of engineers in the US to deliver new and improved features to its platforms. “As a global and growing company, we need to expand the places where we can find best-in- class talent,” said Andy Gelfond, SVP engineering and operations, TripAdvisor. “Given the robust roles we are looking to recruit, we felt it was important to base our new engineering hub in a location that had a history of supporting technology and innovation, and had a talent pool to recruit from, and in that respect Dublin fits the bill perfectly.”


QUALTRICS OPENS EUROPEAN HQ


Qualtrics recently opened its new European headquarters in Dublin. Founded in Utah, the enterprise survey technology platform is investing in Europe to meet the growing demand for business insights in the region. Ireland is Qualtrics’ first


international office and will lead the company’s expansion into Europe. Based on the company’s current growth trajectory, Qualtrics anticipates that it will employ 150 people in EMEA within 18 to 36 months, and will create 50 jobs in Dublin over the next 12 months. “Analysing information and


presenting data in a way that gives businesses insight into their customers’ needs can be the key differentiator to a company’s success,” said IDA Ireland CEO Barry O’Leary. “Qualtrics joins a cluster of high growth companies driving their international business from Ireland. Qualtrics setting up their European headquarters in Ireland is a key strategic win for Ireland.”


STREAM GLOBAL SERVICES INCREASING STAFF NUMBERS AT DUBLIN SITES


Business process outsourcing services provider Stream Global Services is looking to fill 50 permanent positions at its facilities in Swords and Santry in Dublin. The new positions will focus on providing technical support solutions for one of Stream’s global clients – a leading name in video gaming systems. Employing a total of 37,000 people and headquartered in the US, Stream has a presence in over 22 countries and 55 centres, including the two in Dublin. “In recent years, Ireland has been winning business from across the


world in the shared services sector,” said Barry O’Leary, CEO of IDA Ireland. “The announcement that Stream is growing its Irish workforce with the addition of 50 permanent staff further adds to Ireland’s existing portfolio of companies within the shared service sector.”


6 INNOVATION IRELAND REVIEW Issue 7 Autumn/Winter 2013


Peter Kelly, senior vice-president, National Pen


NATIONAL PEN CREATING 200 JOBS IN


DUNDALK


National Pen, which specialises in the marketing and manufacture of promotional products, is creating 200 new jobs at its international headquarters in Dundalk, Co Louth over the next five years. This will bring its permanent


workforce to over 450 in Dundalk by the end of 2017. The new jobs are in sales, customer services, manufacturing, technical support and administration. Supported by IDA Ireland, the international headquarters of National Pen in Dundalk currently services 19 markets outside North America. “We celebrated 25 years of


business in Dundalk last year and moved to a new custom-designed facility to accommodate the growth of our international business and the demand for our products,” said Peter Kelly, senior vice-president of National Pen. “Ireland is a great location from which to service our global markets. We have enjoyed a very positive experience in Ireland over the years due to the pro-business environment, the availability of skilled staff and the support of IDA Ireland.”


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