9 indicators of an ineffective organization
keeping employees happy through good working conditions, competitive wages and benefits, and growth potential often offer much higher return on investment than getting workers “on the cheap”.
9) Leaders Aren’t Respected, or Effective at Leading The final indicator of an ineffective organization involves the leadership skills and quality of management. In reality, all of the indicators point to management and how well management deals with certain situations. If leaders in an organization promote through nepotism, or through the Good Old Boy Syndrome, employees will struggle offering respect. If leaders fail to recognize the Peter Principle or fail to communicate, they simply are ineffective leaders.
In summary, the leaders in an organization are not only responsible for recognizing situations that may be damaging to the organization, but also should be proactive in managing the complex systems within an organization. Entire books have been written about leadership skills and gaining respect from others. One of my favorite books is Dale Carnegie’s famous How to Win Friends and Influence People. Effective leaders employ Carnegie’s principles of effective leadership, which include offering praise and honest appreciation, asking questions instead of directly giving orders, letting the other person save face, praising improvements, giving others a fine reputation to live up to, and making other people happy about doing what you suggest.
Effective leaders inspire and motivate, while understanding the complexities of a system. They gain respect by showing, rather than talking, and become effective by understanding the balance between company needs, customer needs, and employee needs. Also, they recognize what it takes to make a system work, and how to avoid the traps of an ineffective organization.
In summary, Dr. Gwin’s nine indicators of an ineffective organization can be used as another tool to verify how your company is doing. I encourage you to utilize this list, and make immediate changes, if your company practices any of these principles.
Derrick Dutson is a freelance writer with 13 years experience in the travel and tourism industry, and 5 years of management experience both in and out of the tourism industry. He has an MBA from Regis University and has a BA in Communications with emphases in Advertising and Public Relations, and a BA in Spanish, both from Southern Utah University. You can contact Derrick by email at
derrickdutson99@yahoo.com.
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